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Manage regional staffing by sourcing and cultivating candidates, managing recruiting budgets and supplier relationships, screening and interviewing, maintaining applicant databases and hiring metrics, training hiring managers and colleagues on recruiting systems and behavioral interviewing, and supporting retention and pipeline strategies. Travel as required.

Provide clerical and claims support: enter and update claims, process payments and mail, prepare correspondence and reports, schedule appointments, answer phones, and assist claims staff with administrative tasks.

Entry-level claims trainee to complete a 4-week workers' compensation training program, then handle claims under supervision. Responsibilities include investigating claims, communicating with injured workers and providers, documenting files, determining coverage and benefits per jurisdiction, administering indemnity and medical benefits, and participating in training and claim reviews.

Participate in a 4-week claims training program and onboarding, then assist in adjusting workers' compensation claims under supervision. Investigate claims, gather medical and employer information, determine coverage and compensability, administer indemnity and medical benefits, document files, communicate with stakeholders, and participate in meetings and reviews.

Analyze and process low- to mid-level auto and transportation claims: assess damage and liability, handle payments and total-loss evaluations, pursue subrogation and salvage, document files, meet state deadlines, communicate with insureds/clients/agents, and support quality programs.

Coordinate and deliver training and orientation programs for call center and warehouse teams: schedule sessions, conduct basic systems training, maintain training materials and websites, track compliance, and communicate progress while resolving training-related issues.

Analyze and process leave requests (FMLA, state, military, company-specific), determine eligibility and paid leave benefits per client plans and regulations, maintain claim records, communicate decisions to claimants and clients, and meet quality and service standards.

Review and analyze FMLA and paid leave requests to determine eligibility and benefit amounts, calculate payments/adjustments per client policies and regulations, communicate decisions to claimants and clients, and maintain case documentation and service standards.

Adjudicate lost-time workers' compensation claims for clients, investigate exposures, negotiate settlements within authority, communicate with claimants/clients, and report to excess carriers while meeting client-specific service expectations.

Support and maintain claims management systems, manage security access and logins, process claim updates and adjustments, queue claims for Managed Care, run reconciliations, gather audit data, provide telephone support, and collaborate with internal teams to ensure policy compliance.