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Support the Architectural Review Committee by managing application intake and tracking, coordinating ARC meetings, communicating decisions to homeowners, ensuring compliance through inspections and recordkeeping, maintaining guidelines and software workflows, generating board reports, and assisting the community manager with enforcement and special projects.

Provide front-desk administrative support for a community association management office: answer calls, process mail, prepare correspondence and board packages, update homeowner and association records in C3, review invoices and prepare payable vouchers, assist managers, relieve concierge/telephone operators, maintain supplies and office equipment, and perform general filing, scanning, printing and other assigned duties.

Support community management by acting as resident liaison, handling inquiries, coordinating communications and events, maintaining records, and assisting with social media to engage residents and promote community activities.

Serve as primary liaison to HOA boards and homeowners; travel to communities for meetings, inspections, and events; prepare annual disclosure and financial packages; review monthly financials and provide recommendations for capital expenditures; oversee vendors and deliver customer service and conflict resolution. Other duties as assigned.

Process homeowner association delinquencies: set/maintain statuses, generate notices, manage lien filings and attorney/collection packages, handle reimbursements, interact with branches, attorneys, and print house, and ensure compliance with association policies.

Manage a full portfolio of HOA accounts: prepare monthly billings, handle homeowner inquiries, apply late fees, process returns and cash receipts, reconcile accounts, manage delinquencies and coordinate with collection agencies, and update ownership transfers while ensuring accurate records and compliance with policies.

Manage a portfolio of HOA and condominium communities: handle resident inquiries, conduct site inspections, coordinate vendors and maintenance, manage budgets and financials, schedule board meetings, process architectural requests, and execute assigned projects.

Provide administrative support to a Property Manager for community associations: process work orders, draft correspondence and violation letters, take meeting minutes, follow up on action items, confirm contract requirements, respond to phone and email inquiries, and handle occasional evening/weekend emergency coverage. Onsite, full-time (40 hours/week) in Danbury, CT.

Lead product strategy and execution for Associa's ink Print+Mail business. Own software, workflows, and operating platforms to scale print, mail, and related physical-goods services. Translate customer needs and production realities into requirements, dashboards, KPIs, and scalable workflows while coordinating cross-functional teams and driving delivery in an early-stage business within a larger enterprise.

Lead backlog, roadmap, and sprint execution for data-heavy products. Translate ambiguous inputs into scoped user stories, partner with data engineers (Databricks) to shape pipelines, and ensure reporting outputs (Power BI) deliver customer value. Drive alignment across stakeholders, manage dependencies, and enforce outcome-focused processes in Agile environments.