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Leads the enterprise strategic portfolio management function, advising executives on strategy alignment, prioritization, investment, governance, risk, dependencies, and benefits realization. Builds the function’s operating model, governance framework, team, tools, and standards; integrates portfolio oversight with strategic planning; facilitates executive decision-making; and provides portfolio reporting to leadership and the board.

Provides administrative and customer service support for community management offices. Duties include maintaining association records, updating databases, processing mail and documents, preparing correspondence and board packages, responding to homeowners and vendors, reviewing invoices, supporting office reception, and assisting Community Managers. The role is onsite Monday through Friday with occasional evening and weekend work.

Manages community associations by serving as a liaison to boards and homeowners, coordinating vendors, attending meetings and inspections, preparing annual disclosures and financial packages, reviewing reports, and advising boards on capital expenditures. The role requires customer service, conflict resolution, communication, organization, and the ability to manage multiple projects and deadlines.

Processes assessments, fees, and payments; reconciles accounts receivable balances; monitors delinquent accounts; resolves billing questions; maintains financial and property management records; and supports month-end close, audits, financial statement preparation, and reporting.

Manages a portfolio of community associations by coordinating with homeowners, boards, vendors, and internal teams. Responsibilities include attending meetings and inspections, preparing reports and notices, overseeing budgets, collections, vendors, facilities, architectural reviews, projects, and compliance-related activities. The role requires strong communication, customer service, conflict resolution, organization, confidentiality, Microsoft Office proficiency, and knowledge of association or property operations.

Manage an onsite community association by serving as the primary contact for board members and residents, advising on financial decisions, attending meetings and events, monitoring delinquency and financial reports, maintaining resident databases, and coordinating with vendors and internal maintenance and accounting teams.

Processes domestic and international payments, checks, ACH transactions, and reconciliations while ensuring accuracy, compliance, fraud prevention, and timely settlement. Investigates payment exceptions, supports unclaimed property and 1099 reporting, maintains documentation, tests payment systems, monitors KPIs, and collaborates with Finance, Treasury, and IT on system issues, automation, and process improvements.

Serves as the liaison between business stakeholders and software development teams. Elicits, analyzes, and documents requirements; translates business needs into functional requirements and user stories; supports SDLC delivery, testing, user acceptance, and releases; facilitates stakeholder alignment; analyzes processes; maintains process documentation; and communicates risks, decisions, and progress across cross-functional teams.

Manage community associations by serving as the primary contact for board members and residents, advising boards on financial and operational decisions, attending meetings and events, monitoring delinquency and financial reports, maintaining resident databases, and coordinating with maintenance, accounting, vendors, and other departments.

Oversee community association operations, including board and homeowner relations, meetings, inspections, financial report reviews, disclosure packages, vendor procurement, architectural review applications, collections monitoring, records management, and administrative processes. The role serves as the primary liaison between the association board, homeowners, vendors, committees, and management staff while ensuring compliance with governing documents, management agreements, policies, and deadlines.