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The Data Integration Analyst II leads data file transformations, provides technical guidance, resolves issues, and ensures quality in data integration processes. Responsibilities include technical documentation, client collaboration, and process optimization.

The Product Support Lead manages the product support backlog, resolves high-severity issues, collaborates with stakeholders, mentors team members, and drives continuous improvement in support processes.

The Escrow Coordinator oversees loan payment processes, conducts quality evaluations, investigates payment discrepancies, and supports client inquiries. They mentor colleagues and drive process improvements while maintaining compliance with regulations.

The Investigation Coordinator manages daily activities related to product refund cancellations, handling data entry, communications, problem solving, and priority research to ensure timely resolutions within service level agreements.

The Product Director leads multiple product teams, aligns product strategies, mentors other product managers, and manages product profitability and business cases.

The Sales Content and Delivery Manager oversees the Sales Account Management Support team, ensuring efficient sales support, managing performance, and collaborating with stakeholders to enhance sales through effective content and processes.

Provides administrative support to Account Executives and Managers: prepares renewal workbooks, processes endorsements and change requests, updates CRM and agency management systems, compiles documentation, and ensures compliance with bond limits and audits.

The Director, Technology Support leads and develops the technology support strategy and team to enhance internal and external user experience, ensuring alignment with corporate goals and collaboration across functions.

The Senior AI Architect leads the design and governance of AI architecture, integrating AI technologies enterprise-wide and ensuring ethical application through collaboration and innovation.

The Escrow Specialist ensures loan collateral coverage compliance by verifying insurance documents, analyzing loan histories, making outbound calls, and supporting workload. Responsibilities include maintaining standards, updating records, and providing training.