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Manages customer freight accounts, coordinates truckload coverage and internal capacity, tracks shipments, resolves service and billing issues, monitors carrier and client KPIs, reviews EDI data, and identifies additional freight opportunities. The role serves as a primary customer contact while balancing rapidly changing transportation and delivery priorities.

Leads enterprise sales across multiple regions for transportation and logistics services, developing strategic accounts, prospecting, negotiating contracts, closing high-value deals, managing pipelines, forecasting, and mentoring sales teams. Builds relationships with shippers, carriers, and executives while collaborating with pricing, operations, dispatch, and customer service. This remote role requires frequent travel of up to 50%.

Advises and coaches independent contractors on business best practices, financial planning, settlement management, revenue growth, expense control, and retention. Provides settlement projections, scanning guidance, and advocacy within the company while delivering customer-focused support, accurate reporting, and relationship management.

Paid college internships are available across transportation-company departments, including reporting, special projects, departmental support, and pre-management training. Opportunities span logistics, maintenance, accounting, operations, sales, human resources, safety, fuel analysis, marketing, information technology, project management, and driver recruiting. Interns will support departmental activities and may gain experience in transportation and logistics operations.

Leads and develops customer success and account management teams serving key logistics accounts. Oversees shipment booking, tracking, tracing, service delivery, SLA and KPI performance, escalations, reporting, and customer communications. Partners with operations, sales, and logistics teams to resolve issues, improve reliability, and allocate resources. Builds executive-level relationships, identifies account growth opportunities, manages complex freight portfolios, and coaches employees on performance and professional development.

Processes and manages accounts receivable payments, including invoicing, collections, remittance processing, deposits, payment posting, invoice matching, discrepancy research, and period-end close support. Maintains accurate financial records and control reports while resolving delinquency issues and handling account-related projects. The role requires strong organization, attention to detail, communication, data-entry accuracy, and the ability to manage competing deadlines in an on-site corporate environment.

Serve as the single point of contact for assigned national logistics customers to ensure truckload coverage, grow and retain business, balance capacity with internal teams, solicit freight to reduce empty miles, track shipments, resolve service issues, monitor KPIs, review EDI data, and manage bookings, billing, and carrier performance to meet service obligations.

Monitor customer bidding platforms, prepare competitive spot quotes, analyze market and historical pricing data, collaborate with Sales and Operations, manage live quoting systems, and track pricing performance to optimize TL brokerage revenue.