Top Tech Jobs & Startup Jobs

Manages customer lifecycle activities at SolarWinds, supporting customer engagement, retention, satisfaction, and long-term growth in a collaborative, fast-paced environment.

Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database environments; collaborate with Tier 3 and engineering on bugs and workarounds; create documentation and knowledge base articles; mentor Tier 1; and guide customers on configuration, integrations, and best practices to improve product reliability and satisfaction.

Provide advanced Tier 2 technical support for SolarWinds monitoring and infrastructure software: troubleshoot escalated cases across network, system, security, and database environments; partner with engineering; create documentation and KB articles; mentor Tier 1; and advise customers on configuration, integrations, and best practices to ensure long-term success.

Lead and execute SEO strategy for the Tools product pillar, optimizing technical and AI-aware content, managing keyword architecture and metadata, partnering cross-functionally with paid search and MarTech, using GA4/GSC/Ahrefs and enterprise SEO tools to deliver KPI-driven reports, and managing external SEO vendors to drive pipeline influence and long-term organic visibility.

Proactively generate and qualify outbound leads across enterprise and mid-market accounts using multi-channel outreach and AI tools. Research target accounts, map decision-makers, deliver concise technical first-touch demos, maintain CRM hygiene in Salesforce, and pass high-quality SQLs to sales while reporting market intelligence and meeting activity KPIs.

The Senior Manager of SEO will drive organic search performance, manage SEO campaigns, analyze performance data, and collaborate with cross-functional teams to optimize marketing initiatives.

Lead and scale a Marketing PMO: define operating model, build and manage a PMO team, prioritize and govern a global marketing portfolio, integrate marketing technologies, optimize workflows, enable analytics-driven reporting, drive cross-functional stakeholder alignment, and ensure on-time, on-budget delivery of campaigns, launches, and events.

Manage a portfolio of customer renewals and conversions, focusing on software sales, maintaining metrics like GRR and GPIM, and using Salesforce CRM for sales activities.

The GTM Operations Analyst supports various teams by managing operational requests, maintaining data quality, and improving processes to enhance efficiency and collaboration across departments.

The Account Manager will guide customers through the conversion renewal sales cycle, resolve issues, and manage Salesforce records while achieving sales targets.