At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We’re looking for a Manager, Systems Engineering to lead the team responsible for reliable, secure corporate systems and infrastructure. You’ll develop the team, guide service operations, and improve how employees access and use IT services through thoughtful automation and self-service.
What you’ll do
- Lead, coach, and develop systems engineers. Set priorities, support growth, and build shared team knowledge and coverage.
- Own the reliability and lifecycle of corporate infrastructure and services, including cloud platforms, enterprise systems, identity, and virtualization.
- Set an automation roadmap for provisioning, access and service-account lifecycle, infrastructure changes, and operational reporting.
- Improve self-service and service catalog experiences so common requests are consistent, secure, and easy to complete.
- Guide incident response, problem management, change planning, and operational readiness. Maintain clear ownership, documentation, and recovery procedures.
- Work across IT, Security, Audit, and Engineering to turn business needs into reliable, well-supported services.
- Track service health and improvement through measures such as availability, request turnaround, self-service adoption, and operational risk.
What you’ll bring
- Experience leading or mentoring systems engineering, infrastructure, cloud, or IT operations teams.
- Strong experience with enterprise systems and cloud operations, including Microsoft Azure. AWS experience is also valuable.
- Experience with Windows Server and identity platforms such as Active Directory or Entra ID.
- Familiarity with virtualization platforms such as VMware.
- Practical experience with scripting and automation, such as PowerShell or Python. Familiarity with infrastructure-as-code tools is an advantage.
- Good judgment in incident, change, and access-management processes, with a focus on security and service quality.
- Clear communication skills and the ability to build effective relationships across technical and business teams.
Preferred experience
- Operating enterprise cloud environments, including Azure or AWS governance, networking, monitoring, and cost management.
- Managing identity and access controls, including privileged access, service accounts, access reviews, and credential rotation.
- Building infrastructure automation with PowerShell, Python, Terraform, or other similar tools.
- Improving IT service management through service catalogs, request and change workflows, incident/problem management, and self-service.
- Maintaining security and audit controls, vulnerability remediation, and evidence for frameworks such as SOX, SOC 2, or ISO 27001.
- Service-account management, access reviews, or audit frameworks such as SOX, SOC 2, or ISO 27001.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- Experience leading or mentoring systems engineering, infrastructure, cloud, or IT operations teams
- Strong experience with enterprise systems and cloud operations, including Microsoft Azure
- Experience with Windows Server and identity platforms such as Active Directory or Entra ID
- Familiarity with virtualization platforms such as VMware
- Practical experience with scripting and automation, such as PowerShell or Python
- Good judgment in incident, change, and access-management processes, with a focus on security and service quality
- Clear communication skills and ability to build relationships across technical and business teams
- Experience operating enterprise cloud environments, including Azure or AWS governance, networking, monitoring, and cost management
- Experience managing identity and access controls, including privileged access, service accounts, access reviews, and credential rotation
- Experience building infrastructure automation with PowerShell, Python, Terraform, or similar tools
- Experience improving IT service management through service catalogs, request and change workflows, incident and problem management, and self-service
- Experience maintaining security and audit controls, vulnerability remediation, and evidence for SOX, SOC 2, or ISO 27001 frameworks
- Experience with service-account management, access reviews, or SOX, SOC 2, or ISO 27001 audit frameworks
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage and related benefits are frequently characterized as solid parts of the package. Feedback suggests medical plans and general perks stand out compared with sentiments about base pay.
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Leave & Time Off Breadth — Paid time off is often highlighted positively. Feedback suggests time-away policies contribute meaningfully to overall satisfaction with benefits.
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Wellbeing & Lifestyle Benefits — Wellbeing support, inclusion groups, and a supportive workplace culture are emphasized. Feedback suggests these programs enhance the perceived value of the total rewards package.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
