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Serve as a technical trusted advisor for enterprise accounts, partnering with sales to qualify opportunities, run discovery and security assessments, design secure architectures (network, cloud, SecOps), deliver demos to technical and executive stakeholders, and support post-sale transitions to ensure long-term value realization.

Partner with account sales to qualify enterprise opportunities, lead discovery workshops and security assessments, design secure architectures (network, cloud, SecOps), deliver technical/executive presentations and demos, advise on Zero Trust/SASE/Cloud/SecOps strategies, and support post-sale transitions to ensure customer value realization.

Manage and grow a defined territory of Fortinet reseller partners, focusing on training, enablement, and new partner development. Align partners with Fortinet go-to-market strategies, liaise with field sales and distributors, generate forecasts and reports, and identify customer opportunities. Travel up to 25%.

Act as the technical lead for pre-sales and post-sales activities: qualify leads, support sales calls and demos, explain product features and integrations, resolve technical issues with support/engineering, provide customer training, and travel across the assigned territory.

Develop and maintain FortiClient Windows software using C/C++; design network and VPN features, implement Windows drivers, diagnose networking/security issues, collaborate with global teams, and contribute to product quality and innovation.

Manage and grow a defined set of Fortinet reseller partners to meet quarterly and annual revenue targets. Develop partner business and marketing plans (including MDF), deliver sales and technical training, align partner KPIs, collaborate with regional sales, marketing and engineering, and provide geographic channel coverage to expand sales and profitability.

Provide advanced technical support and escalation for Fortinet products (especially FortiGate). Troubleshoot customer environments, analyze configurations and system data, reproduce issues in lab, recommend corrective actions, manage escalations and customer communications, liaise with QA/development, educate customers, and participate in on-call rotations.

Provide phone and web technical support for Fortinet switching and wireless products. Troubleshoot WiFi, LTE, TCP/IP, routing, and security features; analyze configs, packet traces, and network data; reproduce issues in lab, recommend corrective actions, escalate and manage cases, and educate customers until case closure.

Provide web and phone technical support for Fortinet switching and wireless products: troubleshoot networks, analyze configurations and packet traces, recommend fixes, reproduce issues in lab, escalate and manage cases, and educate customers on networking and security topics until case closure.

Design, develop, and execute manual and automated test plans for networking features; create test cases and automation scripts; perform root cause analysis; log and resolve issues; collaborate with developers, TAC, and international teams to support product releases.