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Partner with leadership to execute HR and culture strategies: employee relations, performance management, training, DEI, compliance, multi-state employment law, recruiting, onboarding/offboarding, employee engagement, vendor management, and HR data analysis to drive retention and business-aligned people initiatives.

Lead end-to-end talent acquisition globally, partnering with hiring managers and People team to source, interview, negotiate offers, and drive employee engagement, DEI, and internal mobility. Manage ATS processes, vendor relationships, recruitment marketing, and training to ensure compliant, efficient hiring and strong candidate experience.

The Senior Director of Account Management will lead customer engagement for LevelTen's North American accounts, focusing on retention, expansion, and marketplace activation. Responsibilities include managing a 7-person team, driving subscription retention and marketplace engagement, and collaborating across functions while representing the customer voice to leadership.

Generate top-of-funnel pipeline through outbound prospecting and inbound lead qualification, schedule discovery calls and demos, onboard and train platform users, maintain Salesforce records, run targeted email campaigns, track performance metrics, and support sales operations and process improvements.