Designs, develops, and maintains Power BI dashboards, reports, visualizations, and data models. Translates stakeholder requirements into reporting solutions, integrates SQL, Excel, and cloud data sources, optimizes queries and report performance, ensures data accuracy and access controls, and supports data governance. Provides documentation, user guidance, and training while continuously improving analytics solutions.

Own and improve CI/CD pipelines, build and release systems, deployment workflows, and engineering platforms for a 24/7 SaaS environment. Administer GitHub Enterprise Cloud and Actions, Argo CD, Octopus Deploy, Kubernetes, Docker Swarm, Terraform, and Azure resources. Automate delivery with PowerShell and Python, improve reliability through validation and rollback, troubleshoot build and deployment failures, support releases and on-call operations, and ensure security, HIPAA, and operational compliance.

Improve reliability, availability, scalability, observability, and operational automation for a 24/7 SaaS platform. The engineer will design and operate cloud-based systems, define SLIs and SLOs, manage Datadog observability, lead incident response, investigate distributed production issues, improve deployment safety and resilience, automate operational toil, manage infrastructure as code, and provide on-call technical support while maintaining security and HIPAA compliance.