Provides hands-on IT support across multiple manufacturing plants, troubleshooting hardware, software, networks, mobile devices, CNC equipment, printers, scanners, and VoIP systems. Manages tickets, MDM, device deployments, vendor coordination, employee training, infrastructure setup for new plants, and IT projects. Requires multi-site support experience, strong Windows, macOS, mobile, and network troubleshooting skills, with travel between locations as needed.

Manages People and Culture operations for an on-site manufacturing studio, including employee support, recruiting, onboarding, compliance, performance management, HR administration, and employee events. Also supports daily production reporting, vendor relationships, facilities coordination, visitor access, mail handling, security systems, and facility inspections. The role requires strong organization, communication, confidentiality, conflict resolution, and flexibility in a fast-paced environment.

Provide hands-on IT support for multiple manufacturing plants: troubleshoot CNCs, printers, scanners, VoIP and networks; manage MDM and ticketing; deploy infrastructure for new plants; train staff; and lead hardware/software projects to reduce downtime.