The Sales Development Representative partners with Account Executives to build account strategies, conduct targeted outbound campaigns, engage senior technology stakeholders, penetrate existing accounts, and generate qualified pipeline. Responsibilities include researching accounts, personalizing outreach, representing the company at industry events, leveraging AI and intent data, and sharing market insights to improve go-to-market strategy.

Manage enterprise customer relationships, provide product support and enablement, analyze usage data, scope initiatives, drive adoption, and develop joint roadmaps aligned with customer goals and KPIs. Serve as a trusted advisor, conduct business reviews and health calls, support retention and organic growth, manage account pipelines and forecasts, and collaborate with internal teams on customer solutions. Travel up to approximately 33% may be required.

Drive new enterprise business across the North American technology sector by prospecting, managing complex $100K–$1M+ sales cycles, conducting value-based demonstrations, building predictable pipelines, and closing high-value SaaS and AI deals. Engage executives, procurement, legal, and security stakeholders while partnering with regional leadership, solutions engineering, and product teams.