Top Tech Jobs & Startup Jobs

Supervise PSA Customer Care Representatives and oversee daily customer support operations. Define and implement team KPIs, staffing plans, training, onboarding, SOPs, and continuous process improvements. Partner with management to deliver a streamlined, data-driven, personalized customer experience, maintain service standards, improve customer satisfaction, and lead teams through periods of increased demand and organizational change.

Photograph, edit, upload, and archive collectible inventory images for online auctions. Responsibilities include operating Nikon and Canon equipment, applying editing presets, silhouetting backgrounds in Photoshop and Camera Raw, coding files by item ID, organizing images in Google Drive, and meeting fast-paced auction deadlines while coordinating with Inventory, Editorial, and Sales teams.

Support internal communications strategy by maintaining an editorial calendar, drafting and aligning employee-facing messaging, updating the intranet, managing Google Groups and digital displays, and supporting DEIB event programming across multiple offices. Work with stakeholders and vendors to ensure consistent, timely communications and gauge employee sentiment.

Leads customer relations for PSA by resolving inquiries, investigating claims, processing customer adjustments, updating order spreadsheets, and collaborating with Operations to deliver accurate solutions. The role requires strong communication, empathy, judgment, organization, and problem-solving skills. It is full-time onsite in New Jersey, with a 6:00 a.m. to 2:30 p.m. shift, five days per week.

Lead international FP&A and strategy for expanding businesses: develop market-entry analyses and financial models, own international planning/forecasting/reporting, partner with business leaders to drive performance, and manage and coach a small finance team (2–3 direct reports).

The Operations Analyst will support Customer Relations by building reports, analyzing data, and training team members on data tools to drive operational performance.

As a Continuous Improvement Specialist II, you will lead operational improvement efforts, analyze data, and recommend solutions to enhance efficiency and performance across business functions.

Own quarterly cost allocation, forecasting, planning, headcount reporting, and cash flow support. Coordinate Adaptive planning cycles, maintain data loads and pacing models, reconcile headcount plans and actuals, prepare management and board reporting, document allocation methodologies, and identify process improvements. Partner with Corporate Finance, HR, HRIS, and cross-functional leaders to explain variances, ensure data integrity, and support financial systems and reporting activities.

Supervise the PSA Vault authentication team across two shifts, ensuring accuracy, quality, and adherence to standard operating procedures. Coach and develop authenticators, certify new hires, conduct audits and training, monitor performance and staffing needs, and ensure teams have appropriate tools and resources. Serve as the liaison to Brand Protection leadership, escalate operational risks, maintain documentation, and support investigations and customer case resolution.

Own design, build, and support of the NetSuite ERP: configure/customize modules, develop SuiteScript/SuiteFlow solutions, manage integrations (Salesforce, payments, e-commerce, shipping, data warehouse), maintain system performance and data integrity, provide user support and documentation, and partner with Finance, Ops, and Supply Chain on process-driven NetSuite implementations and reporting.