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Lead design and delivery of onboarding and ongoing training for PSA Customer Care staff. Create and maintain curriculum, run training sessions, improve processes and documentation, support trainers and management, and measure training effectiveness.

Lead and operationalize the enterprise information security program across AppSec, CloudSec, SecOps/IR, and GRC. Own SOC/detection and response, application and cloud security, risk registers, compliance (SOC2/ISO/NIST/HITRUST), security KPIs, and build a high-performing security organization partnered with engineering, IT, legal, and privacy.

The Operations Associate is responsible for cataloging inventory, conducting audits, preparing items for shipping, and ensuring accurate storage within the warehouse.

Provide frontline TA operations support to recruiters and HR partners, maintain and improve process documentation, own quality control of offers and requisitions, partner with HRIS on ATS matters, track TA operations tasks (referral reporting, internal postings, interviewer training), and identify cross-geography process improvements to ensure operational excellence.

Serve as the legal lead for Collectors' bank-originated lending program and payments ecosystems. Draft and negotiate loan, partner, program, and disclosure documents; advise on consumer lending regulation, AML/BSA, OFAC, KYC, and payments compliance; partner with outside counsel and cross-functional teams to design, govern, and scale lending and payments products.

The Social Media Coordinator will manage and deploy content across multiple platforms, execute social media campaigns, analyze performance metrics, and work with creative teams to maintain a content calendar, enhancing brand presence in the collectibles community.

Lead cross-functional operational projects from planning through implementation for Beckett. Partner with the Director of Operations to define requirements, build project plans, track milestones, analyze operations, develop dashboards and staffing models, improve processes, implement systems, and drive adoption. Communicate findings and recommendations to leadership and facilitate cross-department collaboration to ensure successful execution of high-priority initiatives.

Designs, delivers, and documents training for Customer Relations staff, including onboarding and annual programs. Identifies training needs, creates curricula and manuals, improves processes, and works with managers and technical writers to ensure consistent training across teams.

Support monthly and quarterly close, own forecasting coordination and cash flow inputs, produce OPEX and operational reporting, maintain headcount and HRIS data, assist with board materials, and support systems and cross-functional reporting for Corporate Finance & Strategy.

Manage and grow PSAs grading partner relationships through day-to-day account ownership, cross-functional issue resolution, partner implementations, program tracking, and data-driven process improvements. Coordinate with product, engineering, operations, marketing, finance, and analytics to launch initiatives, monitor metrics, and report results to stakeholders and executives.