Top Tech Jobs & Startup Jobs

The Client Services Associate will provide exceptional customer service, assist with order drop-offs, handle inquiries, and ensure customer satisfaction while traveling for events up to 40% of the time.

Supervise the Customer Relations Center in Plano, TX, driving KPIs, staffing, training, SOPs, and continuous improvements. Resolve escalated calls/emails, collaborate with IT and operations for portal and data insights, assist claims and QA, and ensure SLA turnaround times are met.

The Market Research Manager leads quantitative and qualitative research projects to analyze customer sentiment and brand health, driving marketing and product decisions while collaborating across various teams.

Handle inbound customer inquiries and disputes, investigate claims, process adjustments and shipping, update order spreadsheets, collaborate with operations, escalate unresolved issues, and provide accurate, empathetic communication using department protocols and tools.

Handle customer inquiries and resolutions, process and investigate claims and adjustments, collaborate with Operations to find solutions, maintain order tracking and spreadsheets, escalate unresolved issues, and provide accurate, empathetic communication.

Drive the evolution and management of high-volume recruiting, optimizing processes and systems to support 500+ annual hires across multiple domains, while collaborating with senior leadership.

Identify and research sports trading cards and varieties, update and maintain the database, communicate with coworkers and manufacturers, safely handle valuable merchandise, and perform other assigned operational duties to ensure accurate cataloging and processing.

Oversee daily logistics and multi-department warehouse operations to ensure safe, accurate, and efficient product flow. Enforce FIFO inventory practices, safety policies, and SLAs; communicate performance, escalate issues, and support hiring, onboarding, training, coaching, and performance evaluations for direct reports.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Manage operational and contractual aspects of the Data API licensing program: review partner applications and agreements, monitor usage for compliance, onboard and support API partners, maintain licensing records, coordinate cross-functional issue resolution, and help build scalable processes and templates to track partner activity and risks.