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As a Title and Description Editor, you will ensure the accuracy of auction titles for collectibles, conduct research, collaborate with teams, and assist with customer inquiries while focusing on graded cards and memorabilia.

Lead and mentor a PSA Customer Care team handling high-priority phone, email, chat, social media, and message board inquiries. Resolve escalations, meet call metrics, delegate tasks, provide office support, and ensure excellent customer service while working onsite in Santa Ana, CA.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

Lead the strategy and execution of customer-facing service operations at PCGS, overseeing customer care, events, and ensuring exceptional support for collectors and dealers. Drive process improvements and develop metrics to enhance customer experience.

As an Analytics Manager in Growth, you'll lead reporting and insights on customer activation, conduct analyses to optimize customer experiences, collaborate with teams for key metrics, and manage growth initiatives.

The Research Specialist identifies, classifies, and researches sports and non-sports cards, tickets, and collectibles, maintaining the PSA database.

The Director of Finance & Strategy will partner with leadership to enhance financial understanding, drive growth, oversee FP&A processes, and manage team priorities while developing executive presentations.

The Customer Relations Specialist I will handle customer queries, collaborate with other departments, and resolve issues while maintaining accounts and updating records.

The Customer Relations Specialist II will resolve customer inquiries, collaborate with operations, and maintain accurate records while ensuring customer satisfaction.

The Customer Relations Specialist handles customer queries, resolves issues, maintains accounts, and collaborates with other departments for solutions.