Top Tech Jobs & Startup Jobs

Develop and manage metrics-driven customer success programs, including customer journey mapping, segmentation, onboarding, win-back, usage growth, training, and engagement initiatives. Analyze customer and sales data, lead focus groups and product feedback sessions, collaborate with Sales, Marketing, Product, and Customer Success teams, and strengthen customer loyalty, product adoption, brand awareness, and commercial performance.

Represent LexisNexis Legal & Professional as a student representative while enrolled in law school. The role likely involves promoting Lexis legal research solutions, engaging fellow law students, supporting product awareness, and providing feedback to the company. This position is not eligible for benefits.

Manage large law firm accounts as the primary customer success lead, driving adoption, workflow transformation, retention, usage growth, and measurable customer value. Build trusted stakeholder relationships, create success plans, support change management, analyze customer health and usage data, and partner with Sales, Product, Marketing, and Enablement. Guide firms in adopting legal research, drafting, analytics, and AI-powered solutions while sharing customer insights internally. Texas residency, a JD, legal industry experience, and account travel are required.

Report on California’s legal industry and the adoption of legal technology and AI across law firms, courts, and regulators. Break news, uncover scoops, identify trends, cultivate expert sources, and produce clear coverage ranging from quick-turn stories to features and enterprise reporting. Translate complex technical concepts for a sophisticated legal audience while covering generative AI, SaaS, legal innovation, and the changing economics and practice of law.

Leads a 60-plus-person government sales organization across federal, state, and local markets. Owns revenue performance, market expansion, sales coaching, forecasting, pipeline management, strategic account growth, and new customer acquisition. Develops go-to-market strategies for AI-enabled and enterprise technology solutions, builds executive relationships with government agencies and courts, and partners cross-functionally to improve sales effectiveness, retention, win rates, and market share.

Principal Security Engineer partnering with Product and Engineering teams to embed security into SaaS and cloud product development. Advises senior stakeholders, coordinates Information Security engagement, supports privacy considerations, develops customer trust materials, mentors junior engineers, and evaluates AI-related product and security risks. The role requires strong security knowledge across data protection, identity, and application security, along with autonomy, influence, and experience translating security expectations into technical requirements.

Designs, implements, administers, automates, and supports enterprise infrastructure across on-premises and cloud environments. Responsibilities include Windows and Linux administration, identity services, virtualization, storage, backups, vulnerability remediation, security hardening, patching, infrastructure automation, disaster recovery, monitoring, incident response, documentation, and production change management. The role leads complex infrastructure initiatives and participates in on-call support.

Own and grow a portfolio of large law firm accounts through renewals, expansion, strategic account planning, consultative selling, and product adoption. Build relationships with senior firm stakeholders, navigate complex buying groups, negotiate contracts, close business, and position LexisNexis legal research, analytics, and AI-enabled workflow solutions. Use Salesforce, Gong, Seismic, and Outreach to manage pipeline and engagement, provide client insights to internal teams, and travel up to 20%.

Supports software sales through technical and functional demonstrations, RFP and security questionnaire responses, webinars, proof-of-concept tools, training, and solution architecture. The role requires deep knowledge of SaaS products, AI policies, hosting and security controls, and the ability to translate technical capabilities into customer value. It partners with Sales, Proposal Management, Product Management, Marketing, and Professional Services while contributing to sales enablement and product feedback. Business travel may reach 25–30% annually.

Leads expansion of LexisNexis analytical and foundational legal content portfolios through author-driven and AI-assisted editorial workflows. Manages content contributors, develops quality standards, coaches teams on responsible AI adoption, identifies market opportunities, and uses customer, revenue, usage, and data insights to guide portfolio growth. Oversees acquisition due diligence, contributor relationships, budgets, reporting, maintenance planning, and collaboration with product, strategy, marketing, and sales teams.