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Support marketing management to drive preference and volume for assigned programs and sponsorships. Build relationships with hospital stakeholders, physicians and vendors. Develop, implement, measure, and optimize marketing and sponsorship plans; manage projects and vendors; create content with writers and designers; contribute to business cases and KPI-based insights; track invoices and budgets; and support stakeholder education and consumer experience improvements.

Manage design and execution of system-wide culture and engagement programs. Partner with HR, OD, Spiritual Care and operations to develop trainings, assessments, change management, and program governance. Track deliverables, budgets, outcomes, and stakeholder engagement to improve patient, employee, and community experience.

Lead technical execution and deployment of the Houston Methodist web presence: design wireframes and UX, build CMS pages/components, QA, launch, optimize, enforce ADA/WCAG and brand standards, collaborate with stakeholders, champion SEO and analytics, and produce KPI dashboards to drive engagement and marketing outcomes.

Lead and coordinate inter-related IT projects and programs (communications and telehealth technologies) to meet strategic goals. Manage program resources, governance, budgets, documentation, stakeholder communications, and PMO standards. Coach project managers, facilitate meetings, validate forecasts and expenditures, and drive process improvements and adoption across the organization.

Manage supply chain contracting activities: source and contract goods, services, and equipment; perform financial analyses and due diligence; lead and develop contracting staff; coordinate with stakeholders, legal, and value analysis; drive cost-savings, compliance, and process improvements; manage budgets, supplier performance, and implementation of contracts.

Deliver and implement orientation, training, and competency programs in-person and virtually across the Houston Methodist system. Coordinate schedules, develop and evaluate learning materials, assist with needs assessments and identify knowledge gaps, track attendance and learning metrics, maintain stakeholder relationships, and support communications and LMS/presentation tools.

Lead payroll system optimization, automation, and reporting. Serve as payroll subject matter expert, ensure compliance with payroll laws, coordinate cross-functional projects, train and mentor staff, and manage payroll data accuracy and system configurations.

Provide Workday ERP application support and development for HCM/FMS and supply chain processes. Troubleshoot issues, build reports, design and test integrations, implement improvements, and support releases and production environments.

Perform complex financial and clinical performance analyses, compile and report financial information, develop dashboards and models, identify process improvements, support budgeting, reconciliation, contract and reimbursement analysis, and liaise with IT/BI and stakeholders.

Lead technical execution and strategy for enterprise SEO, SEM alignment, and emerging Answer Engine Optimization (AEO/GEO). Manage digital product deployments, analytics (GA4), on-page and technical SEO, schema/JSON-LD, local listings, performance diagnostics, and cross-functional project delivery to increase patient engagement, search visibility, and AI assistant presence. Build KPIs, dashboards, and stakeholder-facing presentations while partnering with engineering, vendors, and marketing to implement optimizations.