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Underwrite and adjudicate high volumes of indirect consumer loans (auto, motorcycle, RV, marine, luxury), ensure regulatory compliance, analyze financials and tax returns, maintain dealer relationships, collaborate on AI-driven tooling and process improvements, meet performance and loss-ratio targets, and provide training and support across the indirect lending team.

Provide excellent in-person and phone member service, identify needs through discovery questions, cross-sell deposit/credit/insurance/investment solutions, handle account transactions and basic loan processing, perform member support services, and proactively engage members to grow relationships and booked sales while maintaining compliance and risk awareness.

Deliver exceptional member experiences in-person and by phone; identify needs with open-ended questions; process transactions, open accounts, and assist with loan applications; cross-sell deposit, credit, insurance, and investment solutions; handle member services (notary, wires, fraud claims); participate in campaigns and maintain regulatory compliance.

The Relationship Specialist engages with members to provide outstanding service, identify needs, and offer tailored financial solutions to enhance relationships.

Provide exceptional member experiences in-person and by phone, identify needs through discovery questions, cross-sell deposit/credit/insurance/investment solutions, process transactions, open accounts, handle loan applications, resolve issues, perform outbound relationship calls, and support credit union initiatives while maintaining compliance and documenting member interactions.

Perform and analyze complex mortgage-related reconciliations (servicing, escrow, investor/custodial activity, loan sales, MSRs, suspense/clearing). Research and resolve differences across systems, maintain audit-ready documentation, support close activities, coordinate with stakeholders, remediate backlogs, and recommend process improvements to strengthen controls and reconciliation efficiency.

Serve as a cross-functional liaison to coordinate and resolve mortgage accounting issues, track open items, support reconciliations and controls, document processes, assist with MSP stabilization and system changes, prepare status reporting, and support audit and governance activities to ensure accurate, timely, and well-controlled mortgage accounting operations.

Provide exceptional in-branch and phone member service, identify needs through discovery questions, cross-sell VyStar products, complete transactions and loan applications, resolve issues, mentor new staff, support branch initiatives, and maintain compliance and risk awareness.

Provide exceptional in-person and phone member service, handle account transactions, open accounts, process basic loan applications, cross-sell VyStar products, resolve member issues, perform account maintenance and additional services (notary, wires, disputes), and engage in outbound calls to grow relationships and book sales while maintaining compliance and supporting credit union initiatives.

Lead accounts payable, fixed assets, prepaids/accruals, and general ledger reconciliation functions. Ensure GAAP and regulatory compliance, internal controls, process improvements, system implementations, and provide leadership, coaching, and support to accounting leadership across month/quarter/year-end close activities.