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Manage a portfolio of priority members providing concierge-level financial advice, cross-selling deposit, lending, and investment products, coordinating with specialists, driving asset and revenue growth, resolving escalations, ensuring compliance, and acquiring new members through networking and community engagement.

The Relationship Specialist I is responsible for providing exceptional member experiences, identifying member needs, processing transactions, and promoting financial solutions while supporting credit union initiatives.

The Relationship Specialist engages with members to provide exceptional customer service, identify needs, and offer financial solutions while maintaining compliance and aiding in transactions.

Provide exceptional in-person and phone member service, identify needs, cross-sell VyStar financial products, process accounts and transactions, handle basic loan applications, and resolve member issues while following compliance and risk guidelines.

Support FP&A through budgeting, forecasting, profitability modeling, KPI analysis, ad-hoc financial analysis, reporting to senior management and the Board, and process improvements. Build and maintain models (FTP, AOP, branch expansion), extract data using BI tools, and assist with regulatory exam requirements and strategic initiatives.

The Regional Vice President is responsible for leading branch teams to achieve growth goals, ensuring stellar member experiences, and driving financial results across a designated region while fostering a positive work environment.

Provide exceptional member service in-person and by phone, identify needs through discovery questions, process transactions, open accounts, support loan applications, cross-sell deposit/credit/insurance/investment products, handle account services and disputes, and participate in community and credit union initiatives.

Lead VyStar's social media presence across platforms to drive brand awareness, acquisition, follower growth, and member engagement. Own content calendar, create and direct short-form video and assets, manage social care and KPIs, collaborate cross-functionally and with agencies, use analytics and social listening tools to optimize strategy, ensure compliance with financial regulations, and implement AI-enabled workflows.

Provide exceptional in-person and phone member service, identify needs through discovery questions, cross-sell deposit/credit/insurance/investment solutions, process transactions and loan applications, handle account maintenance and dispute resolution, participate in campaigns, and use relationship tools to foster member growth while maintaining compliance and professionalism.