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Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

The Travel Concierge will assist Bilt members with travel inquiries and bookings, troubleshoot issues, and maintain records while collaborating with teams.

As a Technical Product Manager at Bilt, you will lead the development of innovative products, ensure quality execution, and work closely with engineering and design teams while leveraging AI tools for faster iterations.

Serve as the customer advocate across product lifecycle: test and validate product journeys, ensure launch readiness, monitor metrics and user behavior, document and prioritize bugs, surface insights from data and support signals, and build AI-driven workflows to improve testing, analysis, and documentation.

Lead end-to-end analytics engineering: build and maintain BigQuery data warehouse, dbt models, CDC and streaming pipelines (Materialize), orchestration, observability, and BI/analytics products to enable self-service insights and real-time data products.

As a Front End Engineer (React Native) at Bilt, you will develop user-facing features, write efficient code, and collaborate with teams to enhance the mobile app experience.

The Back End Engineer at Bilt will design, implement, and document back-end services, mentor junior engineers, and collaborate on application optimization in a dynamic environment.

The role involves managing Bilt's B2B social media presence, developing content strategies, and driving executive thought leadership on platforms like Twitter and LinkedIn, focusing on innovation in fintech and real estate.

Serve as the on-the-ground primary contact for property management partners to drive product rollouts, adoption, training, and change management. Build trusted relationships, troubleshoot issues in real time, translate partner needs to product and account teams, and run multiple concurrent implementations while tying AI performance to partner KPIs.

Field-first sales role owning a regional territory in Texas to acquire property managers for the Bilt platform. Heavy in-person canvassing, pipeline building from cold outreach to signed contracts, relationship development with leasing teams and owners, representing Bilt at events, and coordinating handoffs to Implementation.