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Designs and delivers GM Financial’s cybersecurity architecture and program, including security controls, risk assessments, cloud and application security, network protections, compliance, and security strategy. Partners with technical and business stakeholders to reduce risks, assess systems, improve security maturity, guide infrastructure and application teams, and support cybersecurity education. The role also mentors team members and contributes to security automation, DevOps, container, and cloud security initiatives.

Executes cybersecurity governance and risk initiatives by developing policies, standards, and procedures; managing audits, remediation tracking, security requirements, and compliance reporting. Partners with business and technical teams to protect information assets, monitor adherence to controls, and address threats. The role requires knowledge of networking, infrastructure, security frameworks, IT service management, cloud technologies, and relevant regulations. It operates in a flexible hybrid environment with four office days weekly.

Leads the organization’s Platform Site Reliability Engineering strategy, operating model, governance, and AI-enabled automation. Builds resilient, self-healing systems; improves observability, incident response, availability, MTTR, technology risk, vulnerability remediation, cloud cost optimization, and operational readiness. Establishes SLOs, SLIs, error budgets, and reliability metrics while developing high-performing engineering teams. Provides executive leadership during major incidents and influences enterprise technology priorities.

The Product Manager II owns the roadmap, backlog prioritization, and continuous improvement of GM Financial’s B2C and B2B digital channels. Responsibilities include analyzing product metrics, defining customer-focused features, developing business cases, coordinating cross-functional stakeholders, preparing product documentation, and guiding implementation teams. The role requires collaboration with developers, UX designers, marketers, analytics teams, and operations leaders while delivering products on time and within budget.

Guides and coaches Scrum teams in Agile and Scrum practices, facilitates ceremonies, removes impediments, protects teams from distractions, and promotes self-organization. Partners with Product Owners on backlog refinement and prioritization, supports SAFe ceremonies and leadership, establishes Definition of Ready and Definition of Done, and trains teams in Agile, Scrum, and Kanban. The role also emphasizes continuous improvement, stakeholder communication, servant leadership, and creating psychologically safe team environments.

Owns and supports enterprise AML and sanctions screening platforms, including server administration, configuration, upgrades, integrations, production support, performance tuning, and incident resolution. Partners with compliance, infrastructure, security, database, and vendor teams to maintain reliability, audit readiness, and regulatory controls. Supports SQL queries, REST API testing, data validation, UAT, deployments, documentation, and continuous improvement. Provides technical mentoring and escalation support while translating compliance requirements into technical platform configurations.

Partners with business stakeholders to identify process inefficiencies, define requirements, and deliver Salesforce improvements. Configures flows, validation rules, sharing rules, page layouts, and Lightning components; manages data cleansing and transfers; creates documentation, user stories, QA scripts, and reports; and facilitates requirements gathering, Agile ceremonies, testing, training, and process enhancement initiatives while protecting customer and business data.

Analyze marketing and digital marketing performance across social, web, app, and email channels. Develop segmentation, attribution, funnel, conversion, retention, KPI, dashboard, and competitive analyses. Design A/B and multivariate experiments, identify data issues, and translate statistical findings into actionable recommendations for stakeholders and senior leaders. Collaborate with technical teams to improve data reliability and support consumer acquisition, retention, and product performance.

An 8-month Strategic Account Manager program preparing participants for dealer account management at GM Financial. Responsibilities include building dealer relationships, supporting automotive finance programs, analyzing dealer data, resolving credit and funding issues, identifying portfolio and compliance risks, and representing the GM Financial brand. The role requires travel, weekend availability during training, relocation after completion, and a valid driver's license.

Leads GM Financial’s Enterprise Resilience program across policy and governance, technology, business, operational, and third-party resilience. Responsibilities include managing staff, setting departmental direction, developing roadmaps and technical standards, coordinating implementation projects, reporting metrics and risks to senior leadership, supporting emergency response activities, conducting resilience assessments, and maintaining procedures. The role requires extensive experience in resilience, risk management, continuity and disaster recovery, IT service management, project leadership, and large global enterprise environments.