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The Senior Client Services Consultant provides comprehensive support and exceptional customer service to National Accounts group insurance clients. Responsibilities include managing client relationships, leading projects, collaborating with internal teams for problem resolution, and conducting client audits and strategic planning. The role requires extensive knowledge of group benefits and proficiency in Microsoft Office Suite, along with strong organizational and communication skills.
The Senior Experience Strategist at MetLife will guide multi-functional teams to define customer experiences, ensuring alignment on business objectives through user research and design strategy. This role combines business focus with creative insight to tackle key challenges, supporting both strategic insight generation and ongoing agile product development.
The AVP, Investment Accounting Policy will manage and resolve technical accounting issues related to investments, support quarterly financial reporting, provide advisory support, and monitor developments in accounting standards. The role involves significant interaction with both internal and external stakeholders to ensure compliance and implement accounting policies effectively.
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The Principal Architect (ERP) role involves designing and developing ERP solutions with a specific focus on financial modules. The architect will ensure systems meet business requirements, implement solutions compliantly, drive system integration for operational efficiency, and provide mentorship to junior team members. They will work with cross-functional teams and oversee project objectives while keeping abreast of ERP trends.
The Senior Counsel will provide legal guidance on cybersecurity preparedness and response, advise on compliance with regulations, and support cyber incident response investigations. The role involves monitoring legal developments in cybersecurity and assisting in policy development to minimize risks.
The Senior Counsel will advise on technology-related legal issues, including information security, AI, and vendor agreements. This role involves drafting and negotiating customer agreements and supporting technology lifecycle stages from procurement to deployment, while collaborating with various business leaders.
The RIS Contract Development Consultant will develop, file, and issue forms for various life insurance products, requiring strong analytical and problem-solving skills. Responsibilities include preparing filing documentation, responding to regulatory queries, collaborating with various stakeholders, and enhancing processes through technology integration.
The Marketing Activation Lead for Retention & Engagement will orchestrate and optimize cross-channel marketing strategies to drive customer engagement. Responsibilities include developing marketing plans, leveraging digital channels, measuring performance, guiding teams in implementing engagement strategies, and translating customer data into actionable insights.
The AI Model Risk position at MetLife involves managing risks related to Artificial Intelligence and Machine Learning models. Responsibilities include challenging modeling decisions, assessing risks, collaborating with internal teams and vendors, and ensuring mathematical and conceptual soundness of models. Required skills include experience in statistical, ML or AI model development, programming skills in Python, R, and/or C#, and the ability to work collaboratively. A graduate degree in a quantitative field and 3+ years of experience are also required.
The Senior IT Auditor will assess IT processes, risks, and controls, executing audit tests and documentation, ensuring compliance with quality standards. The role involves project management, communication with stakeholders, and consulting on action plans for control issues, all while maintaining relationships with auditees.
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