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Lead a team supporting and optimizing Epic outpatient/ancillary modules and digital services. Oversee updates, incidents, change requests, enhancements, analytics, governance, and security. Partner with clinical, operational, and IT stakeholders, manage project delivery and vendor relationships, and drive service excellence and compliance in ambulatory digital operations.

Lead the Faculty Information Management System and Academic Career Information Modernization initiatives. Drive technical product vision, roadmap, requirements, governance, data readiness, integration, and delivery across cross-functional teams. Apply Agile methods, manage budgets/schedules/OKRs, mitigate product risks, engage stakeholders, and ensure high-quality user experiences and vendor relationships.

Own national account relationships across a multi-state territory, drive new business revenue and account retention, develop and lead account strategies, coordinate cross-functional Mayo Clinic Labs teams, communicate value to health system executives, and meet strategic client and MCL goals while managing multiple priorities and extensive travel.

Architect front-end Revenue Cycle solutions by partnering with operations to define outcomes, designing Epic and vendor-integrated solutions, guiding vendor evaluations, enabling cross-functional delivery, and aligning roadmaps with Epic releases and emerging AI/automation capabilities.

Own hospital sales activities in the Minnesota territory, build and maintain long-term hospital relationships, lead MCL account strategies and teams, communicate laboratory value to hospital executives, generate new revenue, and support customer and organizational initiatives.

Lead design, deployment, operation, and maintenance of complex media communication, broadcast, and AV systems. Supervise or coordinate engineers, develop system design proposals, document systems, and support high-end workstations, media servers, video networks, and videoconference infrastructure to meet unit and division goals.