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As a Product Owner for Digital Solutions, you will lead the development of the E2E metrics tracking platform and the Custodial Services App, engage with engineering teams and stakeholders, and translate customer needs into product vision and roadmaps. You will utilize Agile methodologies to oversee product development and ensure timely delivery of software solutions.
The Recruiting Coordinator supports talent acquisition by managing scheduling, candidate communication, job postings, pre-employment processes, and assisting hiring managers. This role enhances the candidate experience and aids in recruitment event logistics while maintaining accurate records and tracking metrics.
The Systems Engineer at Iron Mountain will provide on-site support at the Jessup imaging center, as well as remote imaging sites and FISMA central Hub. Responsibilities include daily maintenance, support for local imaging center, escalation of issues, on-boarding new customers, ensuring system availability, and improving service operations. The role requires extensive experience with Windows systems, SQL Database, IIS, Active Directory, and various hardware and software installations and troubleshooting.
Iron Mountain is seeking a DevOps Lead Architect to build automated deployment capabilities to the cloud within an agile development lifecycle. Responsibilities include designing technical implementations, setting up CI/CD pipelines, automating container builds, managing configurations, handling disaster recovery, and collaborating with various teams. Qualifications require strong communication and collaboration skills.
The Vice President of Technology Strategy will lead Iron Mountain's Enterprise IT transformation from project management to a product delivery model focused on outcomes. Responsibilities include developing technology strategies, managing business unit partnerships, overseeing annual budgets, and driving customer-centric solution roadmaps while collaborating with senior leadership and cross-functional teams.
The CX Manager leads the development and execution of customer experience strategies focused on improving retention and customer advocacy. This role involves conducting VoC research, analyzing data for insights, and collaborating with business leaders to enhance the customer journey and achieve strategic CX goals.
The Software Engineer at Iron Mountain will be responsible for developing and implementing new software solutions, contributing to the technical solution development roadmap, and ensuring solutions are developed on-time and within budget. Desired qualifications include preferred internship experience at Iron Mountain, collaboration with a team of developers, and a strong attention to detail.
The Senior Engineer will lead the implementation and management of observability platforms, ensuring optimal performance through automation, alerts, and dashboards. Responsibilities include monitoring network and application performance, conducting data trend analysis, and integrating monitoring data with various platforms. A strong focus on enhancing observability systems is required.
The Cloud Operations Lead will enhance cloud enablement strategies and processes, implement governance guardrails, triage cloud requests, collaborate on governance policies, and support operational team members in tool and automation improvements.
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