At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Coordinator – Imaging Operations
Project Location: Tamil Nadu, India
Employment Type: 12 months contract
Experience: Minimum 3 Years of Relevant Experience. Must know to Read and Write in Tamil.
Qualification: Graduate Preferred
Notice Period: Mandatory – Less than 30 days, immediate joiners preferred
Iron Mountain is seeking an experienced and hands-on Coordinator – Imaging Operations to join our Global Digital Solutions (GDS) team.
In this role, you will be responsible for managing day-to-day scanning and digitization operations for a large-scale, high-volume, and time-sensitive project in Tamil Nadu, India, leading a team of at least 30 personnel while ensuring strict adherence to productivity, quality, and information security standards.
You will join a dynamic Global Digital Solutions team dedicated to delivering seamless document management, imaging, and digital transformation services to our enterprise and public sector clients.
What You’ll Do
In this role, you will:
- Responsibility 1: Lead daily scanning and digitization activities, managing a team of at least 30 personnel across shift rosters to meet daily production targets and ensure optimal equipment and resource utilization.
- Responsibility 2: Collaborate with project managers, client representatives, quality control teams, and information technology support to resolve operational queries and maintain smooth cross-functional coordination.
- Responsibility 3: Ensure compliance with organizational standards, project-specific Standard Operating Procedures (SOPs), information security controls, and document custody protocols.
What You’ll Bring
The ideal candidate will have:
- 3+ years of experience in scanning, digitization, Business Process Outsourcing (BPO), document management, or high-volume operations, with at least 3 years of team leadership experience managing teams of 30 or more.
- Strong knowledge of high-volume digitization workflows, image quality parameters, Management Information Systems (MIS) reporting, and Optical Character Recognition (OCR) tools.
- Proven ability in workforce management, target achievement, quality assurance, root cause analysis, and problem-solving under tight project timelines.
- Fluent communication skills in Tamil (spoken, read, and written) with a notice period of less than 30 days (immediate joiners preferred); a Bachelor’s degree in Business Administration, Operations Management, Commerce, or a related field is preferred.
Skills Required
- Minimum 3 years of relevant experience in scanning, digitization, BPO, document management, or high-volume operations
- At least 3 years of experience leading teams of 30 or more personnel
- Strong knowledge of high-volume digitization workflows and image quality parameters
- Knowledge of Management Information Systems reporting
- Knowledge of Optical Character Recognition tools
- Experience with workforce management, target achievement, quality assurance, root cause analysis, and problem-solving
- Fluent Tamil communication skills, including speaking, reading, and writing
- Notice period of less than 30 days; immediate joiners preferred
- Bachelor's degree in Business Administration, Operations Management, Commerce, or a related field
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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