Top Tech Jobs & Startup Jobs

The Senior Java Full Stack Developer designs and develops scalable enterprise applications using Java and Spring. They lead architectural discussions, mentor developers, and collaborate with teams to ensure high-quality delivery and adherence to technical best practices.

Perform internal quality assurance audits, analyze work for errors, monitor transactions for compliance, report fraud, collaborate with supervisors and team members, and support QA-related functions to ensure efficient service delivery.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Provide empathetic inbound call support to beneficiaries, answer questions, explain options, and resolve issues. Handle high call volume, navigate multiple systems, and perform back-office tasks like processing claims, filing paperwork, and administrative duties while maintaining professionalism under emotional circumstances.

Handle inbound participant calls about retirement and pension benefits: explain options, research accounts, document actions, manage cases/inboxes, escalate complex issues, and collaborate with team to ensure accurate benefit calculations and timelines.

Provide 24x7 technical helpdesk support for customer-escalated issues in multi-system environments. Troubleshoot Linux systems, network connectivity, file movement and batch processing; create and manage tickets; escalate to L2/L3; coordinate with application support and operations management to restore service.

Provide technical software assistance, support clients with issue resolution, participate in tracking issues and software releases using Jira, while ensuring client satisfaction and meeting SLAs.

Manage and optimize IAM infrastructure, focusing on Ping ForgeRock Identity Platform, ensuring secure identity services and compliance.

Provide advanced technical support for enterprise network infrastructure, troubleshoot complex network issues, collaborate on implementations, maintain documentation, and support operational activities.

Develop and maintain SAP BusinessObjects reporting solutions, including dashboards, while ensuring efficient data access and security. Collaborate with stakeholders to translate business needs into technical reporting solutions.