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Drive KPI governance and adoption across global Service organization, harmonize reporting standards, resolve data quality gaps, deliver actionable performance insights, support executive dashboards and strategic initiatives.

Support design, configuration, testing, and deployment of PLC, SCADA, HMI, and power monitoring systems. Develop and validate control software, perform system integration testing, provide installation and commissioning support, troubleshoot PLC and communication protocols, prepare technical documentation, liaise with customers, and travel extensively to domestic sites.

Manage NPDI and digital/service transformation projects within a global PMO. Coordinate cross-functional teams to integrate service readiness into product launches, track schedules, risks, and KPIs, support stage-gate governance, maintain PMO tools and reporting (Power BI, Smartsheet, MS Project), and contribute to PMO process improvements and stakeholder communications.

Manage NPDI and digital/service transformation projects within a global PMO. Coordinate cross-functional teams to integrate service readiness into product launches, track schedules/risks, support stage-gate governance, standardize PMO tools, and maintain reporting using tools like Power BI, Smartsheet, and MS Project.