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The Senior Software Engineer at Proofpoint is responsible for developing and enhancing cybersecurity solutions by working within a global team to meet challenges and innovate for the protection of digital security.

The Backend Engineer will develop microservices in Go, design features, maintain APIs, debug issues, and collaborate with teams to enhance systems.

The Senior Customer Success Manager ensures customers realize the full value of Proofpoint's products, maximizes renewals, and drives successful deployments. This role involves communication with customers and internal teams while managing Customer Success Plans and addressing any customer issues.

The Backend Engineer will develop microservices using Golang, contribute to API design, debug distributed systems, and collaborate with teams to enhance core product features.

Lead strategic analysis, scenario modeling, and executive reporting for Customer Office (Success, Renewals, Support, Services). Build financial and operational models, develop analytical frameworks and BI dashboards, manage planning and forecasting, drive performance management and data governance, and partner cross-functionally to inform executive decisions and operational improvements.

Manage and grow enterprise Proofpoint accounts in Illinois by developing account strategies, prospecting, forecasting, closing sales, and ensuring high customer satisfaction. Coordinate internal resources, maintain product knowledge, build relationships across IT, legal, and procurement, and meet quarterly and annual sales quotas.

Own and execute account plans for large enterprise customers: prospect, cultivate opportunities, forecast accurately, meet quotas, coordinate Proofpoint resources, ensure customer satisfaction, and build relationships across IT, legal, and procurement.

Field-based Named Account Manager for State, Local & Education (SLED) accounts. Manage assigned accounts end-to-end, grow new and existing revenue, act as trusted IT security advisor, execute regional marketing/channel plans, and maintain accurate forecasting and CRM hygiene. Must reside in South Bay Area or LA County.

Provide technical support for customers using Proofpoint AI Security solutions, resolving issues via tickets, phone, email, and chat while diagnosing software and hardware problems.

Lead and coach a regional SLED field sales organization in the Northeast to grow revenue, expand market share, develop key customer and partner relationships, and close strategic deals. Build and execute territory and demand-generation plans, partner with cross-functional teams, and maintain competitive and industry knowledge.