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Leads a four-person cloud operations team supporting AWS GovCloud environments. Responsibilities include hands-on infrastructure administration, monitoring, patching, incident and problem management, change control, security compliance, audit support, troubleshooting, cost optimization, automation, documentation, vendor coordination, and operational improvement. The manager also sets priorities, coaches engineers, participates in on-call rotation, and oversees compute, storage, networking, DNS, IAM, and application connectivity.

Serves as the primary contact for Executive Risk and Cyber insurance clients, managing accounts, coordinating marketing, preparing proposals, binding coverage, maintaining policy documentation, responding to client requests, and supporting timely service delivery and agency goals.

Learns insurance account management workflows, including routing policy documents, navigating carrier websites, following up on coverage changes and cancellations, reviewing renewals and endorsements, obtaining loss histories, and issuing insurance certificates. The role also includes professional development training and requires strong organization, accuracy, problem-solving, and procedural discipline.

Performs pharmacy benefit financial and risk analysis, PBM contract valuation, negotiations, pricing reviews, reconciliations, market checks, and compliance monitoring. Supports pharmacy procurement strategies, client reporting, dashboards, RFPs, presentations, audits, database maintenance, training materials, and account management. Researches pharmacy market developments and provides analytical support to consulting, sales, account management, and client teams.

Participate in a comprehensive insurance internship involving business, risk management, and insurance training; project work; client interaction; professional development; and collaboration with client management and sales teams. Support insurance programs and gain exposure to industry partners while building foundational skills for a future insurance career.

The Insurance Intern gains practical experience in business insurance, risk management, and client service through training, project work, client interaction, and collaboration with client management and sales teams. The internship develops foundational insurance knowledge, professional skills, and industry relationships while supporting client-focused insurance programs.

Support voluntary benefits client operations by managing RFPs, conducting financial modeling and comparisons, preparing marketing materials, maintaining client data and folders, testing enrollment portals, auditing open enrollment, and assisting senior staff with renewals and implementation.

Lead pursuit planning and delivery for investment opportunities, coordinating sales, investment specialists and design. Develop and maintain modular collateral, ensure content quality and alignment with pursuit strategy, and drive continuous improvement in processes and knowledge sharing to improve win rates across private markets, ESG, capital markets and superannuation pursuits.

Lead client relationships and manage a book of business for commercial insurance. Evaluate client risk and financials, develop solutions, prepare submissions, market and negotiate coverage, and drive growth and retention while coordinating carrier relationships and on-site client meetings.

Lead and execute commercial and operational due diligence and post-transaction engagements for private equity clients. Manage project teams, perform data-driven analysis and customer research, develop strategic recommendations, and maintain strong client relationships. Provide thought leadership and ensure high-quality, insightful deliverables that support deal decisions and value realization.