Top Tech Jobs & Startup Jobs

Drive new business, client retention, sales strategy, pipeline development, and quota attainment for SLED government agencies across the East Coast. Build relationships with agency decision-makers, contract officers, subcontractors, and existing clients; identify expansion opportunities; lead solution demonstrations; develop competitive strategies; and execute consultative sales processes. The role requires SLED sales expertise, familiarity with government purchasing and budgeting, CRM experience, and preferably SaaS sales experience.

Provides technical pre-sales consulting for P&C insurance SaaS solutions. Responsibilities include understanding customer needs, configuring and presenting customized demonstrations, leading technical discussions, supporting RFPs and proposals, documenting requirements, assisting with proof-of-concepts and scoping, developing ROI analyses, and collaborating with sales, product, services, and marketing teams.

Owns the operational infrastructure supporting Client Success and Technical Account Management, including Salesforce and Planhat administration, reporting dashboards, client journey orchestration, satisfaction programs, community and portal management, conference coordination, knowledge management, and CS technology strategy. The role also leads cross-functional process improvements, change management, and practical AI initiatives that improve client engagement and organizational effectiveness.

Builds and ships user-facing product experiences and integrations using low-code, no-code, and AI-assisted development tools. Translates stakeholder needs into maintainable solutions, integrates platform services and APIs, applies authentication, security, privacy, and compliance controls, and partners with Product, Architecture, DevOps, Security, and QA. The role also defines testing, telemetry, documentation, runbooks, acceptance criteria, and post-launch product health metrics.

Owns the GRC product strategy, 12-month roadmap, feature backlog, and Agile delivery process. Partners with Engineering, stakeholders, marketing, and operations to translate business needs into requirements, prioritize development, validate software quality, and deliver customer value. Uses AI-assisted tools, data analytics, experimentation, and responsible AI practices to guide discovery, prototyping, prioritization, and product improvement.

Leads a global Level 1 or Level 2 technical client support team, overseeing hiring, coaching, workflows, performance metrics, escalations, incident response, and knowledge management. Partners with Product, Engineering, Platform Support, and Client Success to resolve systemic issues and improve service quality. Ensures compliance with security and privacy controls, including NIST 800-53, ISO 27001, and SOC 2. Uses client insights and operational data to improve processes, documentation, staffing, and scalable support solutions.

Owns end-to-end success for a portfolio of SaaS clients by driving adoption, value realization, retention, and growth. Builds strategic relationships, develops success plans, leads business reviews, monitors client health, manages escalations, and coordinates cross-functional teams. Partners with Account Management on renewals and expansion, translates business needs into product solutions, documents client goals and risks, and applies insurance industry expertise to improve outcomes and client experience.

Defines and architects RMIS/EHS SaaS solutions for enterprise prospects, leading discovery, technical qualification, feasibility assessment, integration planning, implementation scoping, and deal governance. Supports competitive strategy, procurement, contract discussions, executive ROI sessions, services estimation, profitability modeling, and deal health reviews. Ensures risks, assumptions, and scope transfer effectively to Professional Services after contract signature.

Develop and manage a Mid-Atlantic sales territory for Integrated Risk Management SaaS solutions. Responsibilities include building prospect pipelines, conducting consultative sales conversations, preparing quotes and statements of work, analyzing competitors, networking within the risk and insurance community, maintaining client relationships, and achieving annual sales quotas.

Leads product marketing for EHS risk solutions, translating product capabilities into positioning, messaging, go-to-market strategies, launch plans, competitive differentiation, and sales enablement resources. Conducts market, buyer, competitive, and win/loss research; identifies target segments and vertical opportunities; and partners with Product, Sales, Marketing, and Services to drive demand, bookings, adoption, and revenue growth across manufacturing, transportation, construction, and other regulated industries.