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Responsible for ensuring product quality and regulatory compliance in medical devices, engaging in continuous improvement, supplier quality, and product lifecycle support.

Handle high-volume inbound calls and live chat to process orders, answer product questions, resolve complaints, and recommend cross-sell/up-sell and promotions. Coordinate returns, reorders, pricing exceptions, and escalate issues to management. Maintain product knowledge, complete compliance training, and support internal teams on special projects.

The Operations Manager ensures departmental goals are met, manages team hiring and performance, resolves conflicts, monitors productivity and compliance, and participates in projects as needed.

The extern will perform various tasks related to their military occupation specialty and education, including research, project support, data collection, and presentations.

The Equipment Sales Associate sells dental equipment, maintains customer relationships, achieves sales goals, and supports market share growth while traveling within an assigned territory.

Assist in acquiring, maintaining, and auditing company licensing and product registration, ensuring compliance with regulations.

The Equipment Sales Associate sells dental equipment, manages customer relationships, supports regional sales growth, and performs administrative duties including data entry in Salesforce.

Provide non-clinical career education and 1:1 coaching to dental hygiene students and early-career hygienists; build and maintain hygiene school partnerships and campus events; drive engagement on studentdentist.com and promote mentorship matching; collect student submissions and triage for coaching; track program activities and outcomes and coordinate with recruiting teams to inform pipeline strategy.

Sell CLIA-waived and moderate-complexity diagnostic solutions to physician-owned labs, urgent cares, and specialty practices. Drive consumables and instrument placements, promote reagent rental agreements, provide consultative support on CLIA compliance, reimbursement, workflow optimization, and coordinate cross-functional account strategies. Territory covers Ohio and western Pennsylvania with heavy travel.

Support the Extended Warranty Program by managing vendor relationships, tracking performance and KPIs, auditing contracts and claims, owning monthly claims/premium reporting, supporting billing and SKU/rate-sheet maintenance, and coordinating cross-functional teams to ensure data integrity and on-time submissions.