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Lead enterprise deposit pricing strategy across all customer segments to drive balance sheet growth, liquidity, NIM, and profitability. Build analytics, elasticity models, scenario forecasts, and governance; partner with Treasury, Finance, ALCO, Product, Marketing, and Technology; present recommendations to senior leadership and facilitate Deposit Committee decisions.

Support origination, servicing, and maintenance of consumer and commercial card accounts. Process account setups and updates, resolve escalated inquiries and disputes, handle high-volume service requests, produce reconciliation and compliance reports, monitor fraud indicators, collaborate with internal partners for process improvements, and participate in system testing.

Support Financial Advisors by opening and maintaining investment accounts, scheduling client meetings, executing trades, researching account positions, assisting with transfers and compliance documentation, and providing client service to grow and maintain client relationships.