Top Tech Jobs & Startup Jobs

Processes purchase orders and handles customer inquiries by phone and email. Reviews orders, proposals, and sales agreements; performs accurate data entry; researches and resolves customer concerns; documents complaints; responds to shipment, billing, and basic product questions; prepares customer-related reports; and collaborates with the customer service team to meet performance targets.

Provides first- and second-level IT support to end users, including troubleshooting hardware, software, operating systems, networks, peripherals, and business applications. Installs and maintains technology, manages Windows Active Directory users and computers, coordinates with IT teams and vendors, escalates complex issues, supports user training, and improves IT services. The role also manages support projects while maintaining security, confidentiality, and service deadlines.

Manage meter billing operations by collecting and validating customer usage data, investigating discrepancies, processing invoices, adjustments, and credits, and reconciling billing across systems. Respond to customer billing inquiries and collaborate with field service, customer service, contract administration, and IT teams to resolve issues. Ensure billing compliance with policies and contract terms while identifying opportunities to improve accuracy and efficiency.

Leads the enterprise Communications operating model by developing strategic planning frameworks, governance forums, operating rhythms, portfolio processes, KPIs, and standard work. Serves as the Communications Operations DBS capability lead, coaching global teams on Lean and TPI principles, facilitating continuous improvement, coordinating planning and performance cadences, and aligning senior stakeholders across a complex matrixed organization. The role also supports budgeting, forecasting, measurement, and execution of enterprise communications priorities.

Lead structured problem-solving for customer complaints, nonconformances, and manufacturing deviations. Partner with R&D, Quality, and Manufacturing on new product introduction, design transfer, process characterization, validation, and qualification. Manage raw material changes, risk assessments, supplier evaluations, and verification plans. Analyze process and quality data to improve yield, cycle time, and product robustness, while coordinating documented change controls in a regulated manufacturing environment.

Leads strategic relationships with IDNs and health systems across Northern Atlanta, driving account retention, expansion, and new opportunities. Builds executive partnerships, analyzes customer financial and operational priorities, develops multi-year account plans, coordinates cross-functional teams, supports implementation and service delivery, maintains sales pipeline accuracy, and conducts business reviews. The role requires substantial customer travel, financial acumen, healthcare business insight, and consultative sales skills.

Provides strategic HR partnership to global operations, supply chain, quality, and core portfolio leaders. Translates business strategy into workforce plans, organizational design, talent strategies, leadership development, succession planning, and transformation initiatives. Advises senior leaders on organizational effectiveness, workforce capability, productivity, risk, and talent investment. Leads large-scale change, restructuring, integration, and operating-model initiatives across complex matrixed environments while using analytics and AI-enabled tools to measure outcomes.

Leads the Finance workstream for an integration program, developing the roadmap, coordinating cross-functional ERP and finance systems activities, managing risks and governance, and harmonizing reporting, consolidation, procedures, and KPIs. Partners with Finance, IT, Digital Transformation, and Operations leadership to drive execution, change management, training, adoption, and value realization while minimizing business disruption.

Administers complex leave of absence and workplace accommodation cases under FMLA, ADA, PWFA, and state and local laws. Leads interactive accommodation processes, reviews documentation, develops reasonable solutions, and advises associates, managers, HR, Legal, and Labor & Employee Relations stakeholders. Independently resolves high-risk cases, translates legal requirements into practical guidance, and ensures consistent, compliant outcomes across the enterprise. The role is fully remote with approximately 10% travel.

Leads Eastern US key account management and sales teams to achieve revenue, market share, and profitability targets. Responsibilities include coaching sales leaders and account managers, managing performance and forecasts, developing customer and cross-company partnerships, representing the company at industry events, approving quotes, supporting product development and kaizen initiatives, and contributing to onboarding and commercial training programs. The role requires significant field engagement across the territory and expertise selling life sciences and biotechnology solutions.