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Advise state agencies on SNAP eligibility operations and quality assurance: analyze QC findings, perform case reviews, identify root causes, develop improvement strategies and tools, coach staff and leaders, and support implementation and change management to reduce payment errors and improve efficiency.

Lead client-facing and internal project activities for the Social Security Advocacy Management Services program. Supervise team leads, manage deliverables, ensure compliance with federal/state laws, monitor performance, develop training and SOPs, maintain QA processes and reporting, drive continuous improvement, and support operational initiatives using data analysis tools.

Lead and manage large-scale public sector IT projects, overseeing deliverables, schedules, budgets, risk mitigation, and stakeholder communications. Provide technical oversight of vendors and client processes, apply Agile and Waterfall methodologies, develop project documentation, and support business development and IV&V activities as needed.

The Case Management Associate 1 will design participant plans, conduct assessments, manage progress, and maintain communication with clients to ensure compliance and achieve goals.

Lead and manage public sector technology projects, ensuring compliance with federal/state oversight (including Medicaid/MITA/CMS), develop and maintain plans/schedules, track risks/issues, produce governance reporting and dashboards, coordinate vendors/stakeholders, support portfolio disciplines, analyze performance, and provide consulting, client-facing deliverables, and proposal support.

Serve as a senior business analyst on public-sector technology consulting engagements: produce analytical deliverables, analyze RFPs and proposals, ensure project quality and regulatory compliance, manage client relationships and stakeholder communication, support PMO practices, and perform IT-related tasks (system analysis, code development, software engineering) as needed to streamline operations and meet client objectives.