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Provides technology consulting and project management services for public-sector clients. Responsibilities include managing complex projects, analyzing regulations and business processes, eliciting requirements, facilitating client discussions, overseeing project teams, supporting quality assurance and system delivery, and developing client communications. The role also contributes to market analysis, business development, CRM opportunity management, and proposal development.

Provides business consulting, project management, systems implementation, and operational improvement services for public sector clients. Facilitates requirements gathering, analyzes program operations and data, translates business needs into system specifications, manages project deliverables, prepares executive reports, and supports proposals and sales activities. Works remotely with clients, technical teams, business analysts, and program operations teams while supervising business analysts.

Supports education technology service delivery for public-sector clients. Responsibilities include investigating client issues, coordinating resolutions, gathering requirements, documenting processes, analyzing workflows, supporting software enhancements, participating in user acceptance and regression testing, and assisting with releases, change management, and feature adoption. The role is intended for early-career professionals with strong analytical, communication, problem-solving, and learning skills.

Manages technical projects from scope definition through delivery, including planning, scheduling, budgeting, risk management, stakeholder communication, reporting, requirements documentation, and scope changes. The role requires Agile and hybrid Agile/Waterfall project management, Microsoft Project scheduling, Power BI reporting, risk analysis, and briefing metrics to leadership. This is a remote position with occasional office or client travel.

Provides administrative and client support for human services programs. Responsibilities include handling inbound and outbound inquiries, resolving support tickets, documenting contacts, maintaining records for audits, routing correspondence, learning program rules and operating platforms, and assisting clients and staff. The role requires strong communication, troubleshooting, organization, attention to detail, and the ability to work effectively with people with disabilities in a full-time, in-office environment.

Business Analyst supports public-sector and education clients through technology implementation, training, ongoing support, and business process improvement. Responsibilities include gathering requirements, analyzing data, researching policies and funding requirements, preparing client deliverables, supporting project management, documenting processes, and communicating recommendations to clients and development teams. The role also contributes to proposals, budgets, invoices, presentations, and quality assurance while managing multiple priorities in a hybrid consulting environment.

Implement and configure SaaS platforms for public-sector clients, including custom forms, workflows, integrations, APIs, and software components. Troubleshoot and upgrade systems, document business processes and technical designs, support testing and project plans, and advise stakeholders on risks and delivery strategies. The role also contributes to system modernization, business development, and RFP activities while working across Agile, Waterfall, and hybrid development methodologies.

Configure, administer, optimize, and support Workday across Benefits, Compensation, Reporting, HCM, security, business processes, and integrations. Translate stakeholder requirements into scalable solutions, troubleshoot complex configuration and data issues, perform impact analysis, manage testing and deployments, support releases, and deliver enhancements within three-week sprint cycles. The role also maintains documentation, collaborates with technical and HR teams, and serves as a senior advisor for Workday solutions.

Leads legacy data migration into SaaS platforms by assessing sources, designing conversion strategies, executing ETL workflows, mapping and transforming data, validating integrity, and managing PII. Engages clients to gather requirements, document business processes, support governance and data quality, coordinate implementation teams, and develop reusable methodologies and training materials.

Leads education consulting projects for state agencies and school districts, serving as project manager and subject matter expert. Develops growth strategies, identifies sales opportunities, manages budgets and staffing, facilitates stakeholder discussions, prepares proposals and deliverables, and supervises staff. Provides expertise in special education, curriculum, professional development, compliance, and operational improvement. The remote role requires 20–30% travel to client sites, conferences, and company meetings.