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Lead design, development, and integration of IT-enabled solutions for life insurance clients. Translate business needs into technical solutions, define architecture, estimate sizing/costing, present to clients, mentor teams, ensure alignment with standards, and recommend technology platforms to improve outcomes.

The Senior Application/Middleware Engineer will install, configure, and maintain applications on middleware platforms, troubleshoot issues, analyze performance, and guide teams while ensuring security compliance and service level agreements.

Provide customer service support for annuity policies, process transactions, research policy options, and ensure compliance with service levels.

The Customer Service Representative will handle calls and emails, resolve customer inquiries, monitor fraudulent credit card use, and ensure SLAs are met.

The Customer Community Manager oversees the execution of community strategy, managing customer engagements, project management, and analytics to enhance customer advocacy and influence product strategies.

Provide technical support in infrastructure services, assist with projects, monitor systems, troubleshoot issues, and maintain documentation while developing technical skills.

Provide foundational technical support in infrastructure services, assist with projects, conduct troubleshooting, and support documentation while developing skills.

Support software engineers in software product development, manage project tasks, mentor team members, and ensure project delivery and innovation.

The Cloud/Infrastructure Engineer will design and manage hybrid cloud infrastructure, implement automation, analyze data, and drive project execution while collaborating with various stakeholders.

Lead cloud engineering initiatives, design scalable AWS environments, and drive operational excellence, including project management and cost optimization.