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Own end-to-end client service for a portfolio of high-value deposit clients. Coordinate across Treasury Management, Deposit Operations, Loan Operations, and other teams to resolve escalations, support onboarding, maintain accounts, and ensure compliance with policies and audit standards.

Monitor and analyze TRICOM's receivable collateral portfolio; manage and collect staffing clients' accounts receivable to maximize performance, minimize delinquencies and bad debt. Communicate professionally with clients, prioritize collection activities, work independently, and advise clients on receivables management, trend analysis, and collection techniques.

The Senior IT Project Manager leads project initiation, planning, execution, and closure while ensuring technology governance and integration across business units, managing moderate to high complexity projects with a focus on financials and efficiency.

Perform credit review and underwriting for new and renewal small business loans, calculate cash flows and debt service ratios, ensure loan file completeness and due diligence, present decisions per underwriting criteria, identify alternative financing, and support Relationship Managers.

Coordinate and distribute daily reports, manage and prioritize department inboxes, research disbursements, assist with processing loan agreements, verify insurance policies, track tasks to completion, support management with reporting and projects, and deliver high-quality customer service to internal and external stakeholders.

Manage and grow relationships with small to mid-sized business clients (up to $30M revenue). Develop new business via referrals and cold calling, meet annual loan/deposit and fee goals, negotiate loan structures, cross-sell products, maintain documentation, manage collections and renewals, and build professional referral networks.

Process teller transactions (deposits, withdrawals, check cashing, loan payments), balance a teller drawer, identify potential fraud, refer cross-sell opportunities, assist with branch opening/closing, attend community events, and provide customer service in lobby or drive-up.

Manage daily branch operations including hiring, training, scheduling, and facility management. Lead sales performance, coaching, and staff development. Resolve escalated customer issues, perform Personal Banker duties as needed, and drive community presence and business development with small business customers.

The Lending Strategies Specialist II supports the nCino platform for commercial lending by delivering user support, training, and collaborating on product innovation and enhancements.

As a Relationship Banker, you will build and maintain customer relationships, recommend financial solutions, perform account maintenance, and support community events.