Top Tech Jobs & Startup Jobs

Manage a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth support. Build success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, resolve issues, maintain account documentation, and identify improvement opportunities. The role requires strong relationship management, organization, communication, and collaboration across Sales, Delivery, Consulting, Engineering, Operations, and Support.

Owns outcomes, value realization, adoption, retention, renewals, and expansion for strategic enterprise customers. Leads success plans, QBRs, executive conversations, lifecycle management, and risk mitigation while coordinating Sales, Delivery, Operations, Consulting, Support, and Engineering. The role also improves Customer Success playbooks, engagement models, processes, and team capabilities while mentoring other Customer Success professionals.

Manage a portfolio of B2B technology customers, developing success plans, monitoring adoption and health, guiding onboarding and renewals, conducting business reviews, and supporting retention and growth. Coordinate Sales, Delivery, Operations, Consulting, Engineering, and Support teams to resolve issues and improve customer outcomes. Maintain account documentation, identify risks and expansion opportunities, and contribute to customer success process improvements.

Manages a portfolio of B2B technology customers, developing success plans, monitoring adoption and health, guiding onboarding and renewals, conducting business reviews, coordinating cross-functional resolution, supporting retention and growth, and improving customer success processes.

Manage a B2B technology customer portfolio, developing success plans, monitoring adoption and account health, guiding onboarding and renewals, conducting business reviews, and supporting retention and growth. Coordinate Sales, Delivery, Operations, Consulting, Engineering, and Support teams to resolve issues and maximize customer value. Maintain account documentation, identify risks and expansion opportunities, and contribute to customer experience improvements and success methodologies.

Manage a portfolio of B2B technology customers, guiding onboarding, adoption, engagement, renewals, and value realization. Develop success plans, monitor customer health, conduct business reviews, coordinate cross-functional teams, mitigate risks, support retention and expansion, and maintain accurate account documentation. The role also contributes to customer experience improvements and operational initiatives.

Conduct door-to-door sales of Spectrum connectivity services to residential customers in assigned multi-dwelling properties. Responsibilities include acquiring new customers, meeting sales targets, expanding existing customer accounts, resolving complaints, monitoring competitor offerings, completing sales documentation, collecting payments, and attending training. The role requires substantial outdoor work, flexible scheduling, reliable transportation, and the ability to work throughout assigned territories.

Acquire residential customers in large multi-dwelling properties through door-to-door consultative sales. Meet monthly sales and penetration targets, expand services for existing customers, resolve complaints, track competitor activity, complete sales documentation, collect funds, and participate in training. The role requires substantial outdoor work, variable hours, customer engagement, and knowledge of telecommunications services.

Handles customer billing inquiries, product questions, and service complaints by phone. Retains customers and upsells Spectrum video, internet, and telephone services while meeting call-handling and sales metrics. Processes orders in the billing system, explains products and competitor differences, resolves issues with professionalism, and supports customer satisfaction. The role requires bilingual English and Spanish communication, variable scheduling, computer proficiency, and the ability to manage difficult customer interactions.

Prospect and acquire small-business customers within an assigned territory by conducting consultative needs analyses and selling Spectrum data, phone, video, and mobile solutions. Manage leads through closing, maintain accurate sales records in required systems, coordinate order execution, and support customer satisfaction. The role involves daily outside field sales, frequent driving and walking, sales meetings, and training.