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Lead sourcing for Starlink ground infrastructure by establishing regional and global supplier partnerships, negotiating agreements, developing commercial models, creating metrics for operational and financial health, and working cross-functionally to drive operational improvements and cost savings. Support regional regulatory, cultural, and financial planning and enable asset activation and reliable customer service.

Source, negotiate, and manage global suppliers (datacenters, ISPs, IXs) to acquire, deploy, and operate Starlink ground infrastructure. Ensure procurement, delivery, and operations meet timelines, budgets, and quality targets. Build regional technical, cultural, and regulatory expertise, drive standardization and scalability, and support project activation and supplier performance.

Manage global sourcing and supplier relationships for mechanical commodities supporting Starlink terminals and ground stations. Develop sourcing, cost, and risk mitigation strategies, own budgets and capital plans, use data analytics for process optimization, lead cross-functional projects, mentor team members, and present recommendations to executives.

Manage global sourcing for custom silicon and semiconductor components (OSAT/foundry). Develop strategic sourcing plans, supplier stratification, qualification, scorecards, contract negotiations, MRP purchasing, and cross-functional NPI/production readiness with engineering and quality to ensure cost, capacity, and supply continuity.

Lead Starlink Enterprise product sales efforts: own enterprise customer experience on Starlink.com, refine pricing and go-to-market strategies, integrate new hardware/services, support sales engagements, train team members, coordinate cross-functional partners, and represent Starlink at events to drive revenue growth.

The Technical Operations Engineer for Customer Success at SpaceX will manage user experience metrics, resolve issues cross-functionally, and oversee product launches and automation projects.

The Customer Support Associate will resolve customer issues, provide technical support, analyze trends, and improve customer experience for Starlink users.

Develop automation software for testing hardware systems at SpaceX, focusing on integration, reliability, and innovative solutions to engineering challenges.

As a Customer Support Associate, you'll triage and resolve customer issues, provide technical support, and enhance customer experience through analysis and collaboration.

The PCB Reliability Engineer will design and develop PCB stack-ups, lead reliability tests, optimize quality and manufacturability, and collaborate with engineering and manufacturing teams for Starship projects.