Top Tech Jobs & Startup Jobs

Owns and improves complex marketing business processes, controls, and risk-management practices. Develops process plans, monitors performance indicators, identifies operational and compliance risks, leads continuous improvement, documents process models, and coordinates stakeholders. The role also develops business cases and requirements, supports implementation of process enhancements, analyzes performance data, communicates with internal customers, and mentors team members. Requires expertise in process optimization, Lean or BPM methodologies, controls, change management, and marketing processes within financial services.

Provides Tier 2 infrastructure support for enterprise server, cloud, database, network, storage, virtualization, and platform services. Troubleshoots complex production incidents, restores services, analyzes outages, builds monitoring and automation, develops infrastructure as code in CI/CD pipelines, and supports reliability, disaster recovery, and operational improvements. The role works with operations, engineering teams, vendors, and availability centers in a regulated, 24x7 environment.

Prepares, reviews, and analyzes Federal Reserve and other regulatory reports, ensuring accurate and timely filings. Researches accounting and regulatory requirements, supports audits and examinations, maintains procedures and controls, and drives automation and process improvements. Partners with Finance, Treasury, Compliance, Legal, auditors, regulators, and business stakeholders to validate data and implement reporting changes.

Administers complex life and annuity reinsurance processes, including treaty administration, claims, transactions, reconciliations, financial and regulatory reporting, audit support, and compliance. The role interprets treaty language, manages retention and reinsurance risk, resolves accounting issues, supports system implementation, leads special projects, improves processes, and mentors team members.

Leads competitive intelligence for USAA’s annuity business, analyzing competitors, products, pricing, market trends, filings, and industry developments. Translates insights into strategic recommendations, executive briefings, competitive positioning, and growth initiatives. Manages enterprise-wide research projects, intelligence processes, external agencies, budgets, risk considerations, and a team of analysts. Requires deep annuity and life insurance industry knowledge, strong quantitative and qualitative analysis, executive communication, and leadership skills.

Leads HR enablement and enterprise implementation efforts by translating HR strategies into scalable deployment approaches. Directs readiness, change management, communications, training, adoption, and continuous improvement for major HR initiatives. Partners with HR Centers of Expertise, HR Business Partners, communications teams, and enterprise stakeholders to align strategy with execution, develop enablement resources, identify risks, and improve practitioner effectiveness across the organization.

Provides executive leadership for P&C pricing and product analytics across USAA. Develops pricing strategies, analytical tools, competitive intelligence, and product innovation capabilities; leads actuarial and analytics teams; guides technology investments and modernization; partners with product, finance, regulatory, and business leaders; and ensures pricing risks are identified and controlled.

Leads Claims data and analytics strategy, technology enablement, governance, data quality, advanced analytics, AI adoption, and operational insights. Oversees a large multidisciplinary organization, develops scalable data products, partners with Claims, Technology, and Finance, manages risks and budgets, and builds high-performing teams. The role transforms claims operations through trusted data, actionable reporting, automation, and measurable business outcomes.

Develops, tests, documents, and implements software solutions throughout the application lifecycle. Troubleshoots production and system issues, performs systems analysis, designs technical solutions, participates in reviews, mentors engineers, and supports risk and compliance controls. The role requires Salesforce Data 360 experience, cloud familiarity, CI/CD knowledge, and proficiency in at least one programming language. This hybrid position requires working in the San Antonio office four days per week.

Provides Tier 2 production support for critical enterprise applications, including monitoring, troubleshooting, incident resolution, service restoration, and performance improvement. Diagnoses application, integration, middleware, batch, and distributed-system failures using observability data. Collaborates with operations, engineering, infrastructure, and vendors during incidents, defines technical standards, supports SDLC practices, manages operational workflows, and improves reliability, resilience, and compliance. The role requires frequent in-office work in San Antonio, Texas.