Top Tech Jobs & Startup Jobs

Administer and enhance enterprise Smartsheet solutions, including sheets, dashboards, reports, forms, templates, formulas, workflows, and automations. Provide Tier 2 and Tier 3 support, troubleshoot permissions, integrations, and platform issues, monitor alerts and updates, and maintain system documentation. Collaborate with business and technical teams on testing, deployments, governance, incident management, and change control.

Develop and maintain ServiceNow solutions supporting enterprise IT operations. Responsibilities include configuring and customizing modules, developing workflows and business logic, administering users and permissions, managing data transformations and update-set migrations, troubleshooting production issues, and integrating ServiceNow with external systems. The role also supports governance, change management, front-end administration, and full software development lifecycle activities using an Agile methodology.

Administer and maintain Citrix Virtual Apps and Desktops, Citrix ADC, StoreFront, and Citrix Gateway infrastructure. Troubleshoot connectivity, latency, and performance issues; perform patching, upgrades, firmware updates, health checks, and security integration. Manage Active Directory access controls and compliance, automate tasks with PowerShell, document procedures, and support incident and change workflows. The position is fully on-site in Arlington, Virginia, and supports secure Department of Defense communications.

Designs, validates, and improves security architectures for complex distributed systems. Responsibilities include RMF implementation, security planning, risk assessment, vulnerability testing, compliance, security verification testing, configuration management, threat mitigation, and policy enforcement. The engineer collaborates with development, systems engineering, test, integration, program management, and customer teams while supporting operational, test, integration, and development environments.

Manages ServiceNow incident and service request queues, including ticket review, assignment, prioritization, SLA tracking, escalation, reporting, and resolution coordination. Monitors backlog, aging, workflow bottlenecks, and service performance while supporting process improvements, SOP development, ticket quality reviews, and stakeholder updates. This fully onsite ITSM role coordinates multiple technical support teams and requires active TS/SCI clearance with polygraph, U.S. citizenship, and DoD IAT Level II certification eligibility.

Lead cybersecurity and systems engineering evaluations for complex mission-critical DoD systems. Review security requirements, certification and accreditation artifacts, system engineering documentation, and security testing materials. Assess devices for compliance with high-assurance security requirements, document deficiencies, recommend mitigations, and support requirements analysis, integration, testing, and technical reviews. The role also provides technical leadership and requires active TS/SCI clearance with polygraph.

Provides senior Tier 2 IT helpdesk support for classified and unclassified systems under a DOD contract. Responsibilities include advanced endpoint, VDI, network printing, account administration, desktop deployment, troubleshooting, root-cause analysis, ITSM and security compliance, knowledge-base documentation, customer communication, and mentoring technicians. The role requires an active DoD TS/SCI clearance, Security+ or equivalent IAT Level II certification, substantial IT support experience, and familiarity with Windows administration, PowerShell, and process-based IT certifications.

Leads ACAS and Nessus vulnerability-scanning operations across NIPRNet, SIPRNet, and JWICS. Administers scanners, policies, plugins, credentials, schedules, and infrastructure; analyzes and prioritizes findings; coordinates remediation and closure; maintains coverage and scanner health; develops dashboards, metrics, reports, procedures, and STIG compliance support. The role also provides technical leadership, troubleshooting, risk guidance, and vulnerability-management coordination across enterprise cybersecurity teams.

Provides Tier 2 and Tier 3 administration for Citrix and Azure Virtual Desktop environments supporting a large DoD enterprise. Responsibilities include monitoring infrastructure, troubleshooting incidents, managing upgrades and patches, deploying baseline images, analyzing performance and capacity, maintaining backups, managing licenses and certificates, documenting procedures, supporting outages, coordinating engineering efforts, and mentoring junior administrators. Requires extensive VDI experience, DoD-aligned certification, relevant education and experience, U.S. citizenship, and TS/SCI clearance with polygraph.

Leads IT site operations at Joint Base Andrews, serving as the primary liaison for Air Force stakeholders. Oversees help desk, desktop, network, cyber, field, project, and executive support services; manages budgets exceeding $5 million, a 50+ person team, project portfolios, customer metrics, continuity of operations, network resiliency, technical refreshes, change management, and incident response.