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Design, develop, debug, document, and support complex lottery transaction systems. Participate in requirements gathering, solution design, code reviews, and production issue resolution. Work with C/C++ on Linux, multithreaded applications, shared memory, binary serialization, SQL, shell scripting, and system-level programming. The role also requires independent problem-solving, technical leadership, mentoring, and occasional travel and regulated-industry background checks.

Designs and governs complex customer solutions during the sales process. Translates business and technical requirements into scalable architectures, integrations, data flows, and dependencies; identifies risks; validates pricing and delivery assumptions; supports proofs of concept, proposals, RFPs, workshops, and executive briefings. Collaborates with sales, product, engineering, and delivery teams to validate feasibility, align solutions with product roadmaps, and ensure effective handoff to implementation.

Designs, codes, debugs, documents, and supports complex lottery transaction systems. Participates in requirements gathering, solution design, code reviews, and production support. The role requires extensive C/C++ development on Linux, low-level debugging, multithreading, shared memory, serialization, SQL, shell scripting, and software architecture expertise. The engineer works independently and collaboratively while leading and mentoring peers.

Leads HR technology priorities and Workday operations, partnering with HR, IT, Payroll, Finance, vendors, and business stakeholders. Coordinates HR technology projects, requirements, testing, releases, process improvements, data quality, compliance, change management, communications, training, and user adoption. Oversees vendor commitments and supports automation, reporting, dashboards, integrations, and employee experience improvements while managing confidential information and cross-functional priorities.

The Strategic Transformation Office Manager supports the CTO and TO Director in managing transformation programs and facilitates meetings, problem-solving, and quality improvement initiatives.

Supports integration, validation, release, deployment, and production troubleshooting for platforms spanning applications, services, databases, APIs, and third-party systems. Conducts end-to-end validation, readiness assessments, smoke testing, health checks, and root-cause analysis. Develops scripts and automation for testing and environment validation, maintains release documentation, and collaborates with development, QA, DevOps, infrastructure, business, product, support, and vendor teams.

The Bench Technician repairs and services lottery equipment, performs maintenance, manages inventory, and may assist in training and departmental procedures.

The Bench Technician II installs lottery equipment at customer sites, provides technician support, and performs in-house repairs and maintenance on products, while managing inventory and training team members.

Bench Tech I is responsible for in-house servicing and repair of lottery equipment, performing diagnostics, maintenance, and administrative tasks related to repair operations.

Leads the Scientific Games relationship with the New Mexico Lottery and manages site operations. Develops analytics-driven sales strategies, oversees contract compliance, P&L management, forecasting, capital budgeting, fulfillment, maintenance, and operational performance. Identifies growth and efficiency opportunities, provides senior leadership recommendations, manages projects and deadlines, develops personnel, addresses customer escalations, and coordinates compliance with state regulations.