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Conducts field and desk investigations of insurance claims for the Special Investigative Unit, developing facts and evidence, coordinating with law enforcement and fraud bureaus, preparing reports, conducting Examinations Under Oath, maintaining diaries, and staying current with relevant laws and investigative techniques.

The Sales Manager leads agents in a territory by recruiting, training, and supervising their sales efforts, ensuring compliance and performance.

Manage and develop a small team of life insurance agents within a territory: recruit, train, supervise, monitor sales and collections, perform field and phone inspections, and provide agency coverage as needed. Report to the District Manager.

Conduct field and desk investigations of insurance claims, develop facts and evidence, perform Examinations Under Oath, coordinate with law enforcement and fraud bureaus, prepare reports and recommendations, maintain diaries and contacts, and ensure compliance with applicable laws and training requirements.

Support audit team by executing data-driven testing, documenting results, evaluating data quality and internal controls, and recommending improvements. Build analytical skills, communicate testing strategies, and collaborate with stakeholders while gaining foundational audit experience.

Manage assigned litigation matters including developing case strategies, maintaining organized pleadings and memos, timely status reporting to claims handlers, using case management software, responding to correspondence and calls, and aggressively pursuing files referred by Claims. Position requires travel as needed and residency in the Houston, TX area.

Provide in-house litigation counsel for assigned insurance defense cases: develop case strategies, maintain organized files and case management records, prepare pleadings and reports, communicate with claims handlers, and respond to correspondence and calls promptly. Use case management software and comply with legal and company guidelines. Remote work required within San Antonio or Austin, TX area.

The role requires designing scalable solutions, influencing system architecture, and providing technical guidance within Guidewire ClaimCenter and related technologies.

Build and deploy predictive models and applied LLM solutions to support claims operations (fraud, subrogation, damage severity, triage, quality). Automate modeling pipelines, improve internal modeling capabilities and data infrastructure, monitor deployed solutions, and communicate technical results to non-technical stakeholders.

Designs, develops, and updates statistical and machine learning models; automates analytical processes; documents assumptions and code; extracts data via SQL; participates in model/code reviews and communicates results to stakeholders.