Top Tech Jobs & Startup Jobs

Lead end-to-end delivery and optimization of strategic global web initiatives. Coordinate cross-functional teams (Marketing, UX, SEO, Analytics, Engineering) to manage roadmaps, dependencies, governance, risks, launch readiness, and KPI-driven measurement. Apply Agile frameworks to improve predictability, stakeholder alignment, and continuous improvement across website redesigns, platform enhancements, and campaign launches.

Lead and coach a team of Customer Success Managers to drive customer retention, growth, and advocacy. Own executive relationship management, executive business reviews, QBRs, adoption and outcome-driven success strategies, cross-functional alignment with Sales, Professional Services, and Renewals, and data-driven insights to expand product usage and mitigate risk. Accountability for portfolio health, renewals forecasting, and driving customer advocacy.

Own and execute content strategy for Genesys.com and digital channels to drive organic growth, engagement, and conversions. Create and optimize SEO-driven web experiences, landing pages, and solution content using keyword and performance data. Ensure content performs in semantic search and LLM-driven discovery, collaborate with UX/CRO/analytics, manage content workflows and localization, and translate complex product narratives into clear, audience-tailored assets.

Lead and develop a team of Customer Success Managers to drive adoption, retention, and expansion across enterprise accounts. Define success metrics and scalable engagement models, manage complex customer lifecycles, partner with Sales/Services/Renewals, and use data to reduce churn and deliver measurable business outcomes.

The Senior Revenue Accountant will support SaaS revenue recognition, ensuring compliance with ASC 606, validating data accuracy, preparing journal entries, and assisting in audits.

The Principal Agentic AI Solutions Architect will design and implement AI solutions for customers, lead workshops, and ensure compliance with security and privacy regulations while driving AI adoption.

Lead product strategy for Genesys Cloud Media Solutions, focusing on telephony and AI-driven voice platforms. Oversee cross-functional teams to enhance real-time communication capabilities, ensuring alignment with business goals and customer needs.

The Senior Solutions Consultant will partner with Sales and design AI-powered customer experience strategies, oversee technical selling motions, and support customer engagement through demos and workshops while utilizing expertise in cloud architecture and AI workflows.

The Senior Account Executive will drive new business opportunities, maintain customer relationships, and utilize data-driven insights to optimize sales strategies, collaborating with teams and leveraging tools for prospecting and account management.

The Senior Account Executive will engage with C-suite clients, manage strategic accounts, and drive Cloud sales while increasing customer loyalty and facilitating transitions from pre-commit to implementation.