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The Senior Revenue Accountant will ensure compliance with ASC 606 for SAAS revenue, prepare journal entries, reconcile accounts, and support monthly close processes and strategic initiatives.

Drive new-business growth in Greenfield enterprise accounts by prospecting, building pipeline, mapping decision-makers, running targeted account-based campaigns, and partnering with BDRs, marketing, and solution consultants. Use sales engagement and intelligence tools to prioritize leads, measure outreach, and maintain CRM discipline to progress opportunities to close.

Provide advanced IT support and device lifecycle management across North America: troubleshoot hardware, software, network and AV issues; manage onboarding/offboarding, inventory in ServiceNow; support Intune, AD/Azure AD, Microsoft 365, mobile devices, and meeting-room technologies; coordinate with L3/L4 teams and participate in on-call and on-site support as needed.

Own and run the end-to-end global go-to-market planning cadence. Coordinate cross-functional planning workstreams, manage risks and dependencies, produce executive-ready materials, implement planning systems, manage vendors, drive tool adoption and change management, and continuously improve processes to increase revenue predictability and execution discipline across Sales, Finance, Marketing, and Operations.

Lead and execute demand generation operations and transformation projects across marketing systems, BDR operations, and go-to-market processes. Improve workflows, data quality, lead routing, campaign execution, and pipeline progression. Partner with DG, sales, and ops teams to drive process standardization, lead-to-cash improvements, and AI-enabled GTM initiatives while maintaining operational reliability in a global, fast-paced environment.

Lead strategy and governance for the Genesys Cloud monetization platform, ensuring usage metering, entitlement, rating, billing, auditability, and reporting. Partner with product, engineering, finance, and operations to define standards, requirements, observability, reconciliation, and controls. Drive revenue integrity, remediate monetization issues, and enable scalable monetization across products.

Own territory strategy and drive enterprise revenue by acquiring new customers, managing complex multi-stakeholder sales cycles, forecasting with MEDDPICC, building executive relationships, delivering product demos and proposals, and collaborating with internal teams to position Genesys Cloud and AI-powered CX solutions.

Support administration, analysis, and governance of executive (VP+) compensation and equity programs. Perform market benchmarking, grant tracking, dilution and scenario modeling, reporting, and compliance support. Partner cross-functionally with HR, Finance, Legal, Payroll, and Stock Administration to ensure accurate processing, documentation, and stakeholder communications.

Lead product strategy for foundational capabilities of Genesys Cloud, enhancing security, scalability, automation, and user experience for enterprises. Drive platform evolution from reactive to AI-assisted management by collaborating with cross-functional teams and engaging with customers.

The Principal Applied AI Engineer will lead the design of AI systems for finance, focusing on predictive modeling, intelligent automation, and software engineering best practices. They will oversee AI initiatives, mentor technical teams, and ensure compliance with financial standards and practices.