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Nine-week Manager-in-Training program combining virtual learning and on-site mentorship to develop operational leadership. Trainees learn scheduling, team development, safety and compliance, inventory and budgeting, client relations, vendor coordination, and contract support to prepare for assistant operations manager responsibilities.

Provides administrative support to site managers by managing schedules, appointments, visitors, files, correspondence, calls, mail, travel arrangements, meetings, reports, supplies, and equipment maintenance. May drive to work locations, customer sites, or company facilities. Requires an associate degree, related experience or training, and potentially a valid driver’s license.

Develops and executes customer retention and growth strategies for assigned accounts. Oversees client-specific programs, analyzes market research and program results, advises on product features, and communicates strategic recommendations to executives. Coordinates pricing, positioning, packaging, and corporate growth alignment across departments. The role includes customer relationship management, team supervision, hiring, performance evaluation, training, and problem resolution. Driving to customer sites or company facilities may be required.

Develops and executes customer retention and growth strategies for assigned accounts. Reviews market research, competition, and customer attitudes; advises on product features, pricing, positioning, and packaging. Coordinates strategies across marketing, operations, communications, sales, and corporate leadership. Evaluates program results, recommends strategic changes, and supervises employees, including hiring, training, performance management, and work assignment.

The Assistant Account Director manages client relationships, service contracts, budgets, performance metrics, and sales growth across assigned facilities service accounts. Responsibilities include overseeing multi-site operations, ensuring SLA and regulatory compliance, negotiating contracts, preparing reports, conducting audits, managing corrective actions, recruiting and supervising teams, forecasting sales, and presenting to executives. The role requires collaboration with site managers, vendors, clients, and internal stakeholders, with some travel to customer and company locations.

Leads the company’s talent acquisition strategy, including recruiting operations, executive hiring, employer branding, sourcing, onboarding, internal mobility, and talent pipeline development. Partners with executive leadership on workforce planning, leadership competencies, and succession priorities. Oversees critical searches, manages recruitment technology and analytics, and leads, mentors, and supports the Talent Acquisition team.

Leads finance activities for assigned portfolios and territories, including budgeting, financial reporting, performance monitoring, cost modeling, pricing, risk assessment, and strategic business initiatives. Partners with operations, business development, corporate teams, clients, and senior leadership to improve financial performance, manage budgets, identify cost drivers, and address financial risks. Supervises finance staff and may travel to company and customer sites.

Leads customer retention and growth strategies for assigned accounts, analyzes market trends and program results, advises on product and pricing decisions, aligns client strategies with corporate goals, presents recommendations, and supervises employees.

Coordinates administrative operations, including calendars, schedules, work orders, meeting and conference room setups, stakeholder communications, records, inventory updates, reports, signage, agendas, and meeting archives. Provides customer service, maintains administrative data, supports safety procedures, and assists with operational improvements. May drive to various work locations or customer sites and lift up to 35 pounds.

Oversee customer accounts, service delivery, contracts, budgets, compliance, operational performance, and client relationships across facilities service programs. Manage teams and site operations, resolve issues, support audits and inspections, negotiate vendor agreements, identify sales opportunities, prepare executive presentations, and track financial and sales performance. The role requires collaboration with clients, vendors, site managers, and internal stakeholders, along with occasional travel to customer and company locations.