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The Senior UX Researcher will lead research for ArcGIS Apps, collaborate with product teams, provide actionable insights, and handle research operations.

Provide system engineering support for ArcGIS Enterprise deployments, focusing on architecture, migrations, and troubleshooting across enterprise IT environments.

Manage and grow commercial accounts by applying GIS/Esri solutions, building relationships, developing account strategies, and driving adoption. Prospect, present, negotiate, and collaborate cross-functionally to deliver solutions, support visual storytelling, and meet sales goals. Travel 25-50% and support customer success across Hi-Tech, Media & Entertainment, Consumer Goods & Services, and Financial Services.

The role involves deploying and managing SaaS solutions, automating infrastructure processes, troubleshooting system issues, and collaborating with a team of engineers.

Manage state government accounts for Esri, focusing on sales, building relationships, and delivering innovative GIS solutions. Collaborate with teams to meet revenue goals.

Serve as technical expert for ArcGIS Enterprise Business Analyst extension: define requirements, test and validate releases, triage customer issues, support migrations, craft demos and documentation, and collaborate across product, engineering, and UX teams to ensure product quality and scalability.

Develop and maintain components of ArcGIS Image Server and Raster Analytics Server, focusing on cloud-native software using C++ and container technologies.

As a Sr. Site Reliability Engineer, you will manage cloud-based SaaS products, automate infrastructure, troubleshoot issues, and provide technical support while collaborating with a team of engineers.

The role involves deploying and managing SaaS capabilities on AWS, including monitoring systems, automation solutions, and troubleshooting incidents. Collaboration with SRE engineers is key to operational success across multiple regions.

Manage and grow commercial accounts by building relationships, identifying location-based solutions using GIS, and executing account and sales strategies. Present and negotiate solutions, collaborate across teams, maintain pipelines, attend events, and support customer adoption of Esri technology to drive business outcomes.