Top Tech Jobs & Startup Jobs

Create and maintain user assistance documentation for GIS software, including online help, tutorials, blogs, videos, conceptual content, and workflows. Collaborate with subject matter experts, engineers, product management, delivery services, and marketing throughout the software development lifecycle. Test software, provide functionality feedback, ensure documentation meets release requirements, and advocate for clear, effective customer experiences.

Own and improve Esri’s Airtable-based product operations platform, including roadmap prioritization, workflow configuration, automations, governance, data quality, integrations, release readiness, adoption, documentation, and continuous improvement. Partner with product owners and stakeholders to translate operational needs into platform enhancements, coordinate user acceptance and launches, monitor platform health, and evaluate automation and AI capabilities.

Plans and executes financial, operational, compliance, and risk-based internal audits. Evaluates internal controls, financial accuracy, regulatory compliance, and operational efficiency; documents processes and audit workpapers; reports findings; recommends improvements; supports remediation, fraud investigations, acquisitions, and audit procedures. Collaborates with Accounting, Finance, Operations, Information Systems, Technology, and management while managing multiple assignments and deadlines.

Advise state and local government customers on GIS solutions, demonstrate Esri ArcGIS capabilities, and support account sales strategies. Design technical solutions, present to technical and nontechnical audiences, troubleshoot deployments, and explain how GIS addresses business challenges. The role requires expertise in spatial analysis, web applications, geodatabases, cloud environments, IT architecture, and technical consulting, with 25–50% domestic or international travel.

Serve as a technical advisor and GIS expert for civilian science customers. Demonstrate and support the sale of Esri software, design solutions addressing customer challenges, and explain GIS business value to technical and nontechnical audiences. Responsibilities include presenting at conferences, advising on ArcGIS deployment and administration, supporting account strategies, troubleshooting client issues, and aligning Esri technology with customer needs. Domestic and international travel of 25–50% is required.

Advise electric, gas, telecommunications, and rail customers on GIS solutions using Esri and ArcGIS technology. Build customer relationships, support sales strategies, conduct technical demonstrations, design solutions, troubleshoot deployments, and communicate best practices for GIS architecture, administration, integration, and cloud environments. Present to technical and nontechnical audiences, identify business challenges, and align GIS capabilities with customer needs. Travel domestically or internationally 25–50%.

Coordinate Esri partner program initiatives, support partner enablement and adoption, maintain operational documentation and workflows, respond to partner inquiries, collaborate with internal teams, and analyze reports and metrics to improve partner engagement and program effectiveness.

Develop and execute integrated marketing campaigns for national government and public safety markets. Responsibilities include campaign planning, content creation, event management, customer engagement, community building, partner collaboration, performance analytics, and marketing technology use. The role manages multiple stakeholders, deadlines, budgets, and channels while positioning Esri and its GIS solutions through customer stories, events, media, professional associations, and industry influencers.

Leads Esri’s global industry messaging and go-to-market strategy for geospatial authorities, including national mapping, official statistics, and land administration agencies. Serves as a GIS thought leader, develops content and executive presentations, represents Esri at industry events, builds relationships with customers and associations, researches market trends, and provides competitive and industry insights. Collaborates across marketing, sales, product, services, partners, and international distributors to drive awareness, demand, and customer success.

Develop and execute marketing campaigns for National Mapping and Charting markets, including events, content, digital media, press, and advertising. Research industry trends, define strategic positioning, collaborate with marketing, sales, product, partner, and professional services teams, generate qualified leads, build user communities, and provide GIS expertise through demonstrations and customer, partner, press, and analyst engagements.