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As a Sr. Solution Engineer for Defense, you will leverage your GIS expertise to identify and propose solutions to complex challenges faced by customers in the defense industry. You will develop relationships, present Esri technologies, and provide technical demonstrations while utilizing your experience in ArcGIS and consulting.

As a Sr. Solution Engineer, you will support the Defense community through GIS expertise, create innovative solutions, and advise customers on complex challenges. You will build relationships, present technical demos, and provide strategic solutions aligned with Esri technology for business value.

In this role, you will manage support inquiries from customers and employees, utilizing multiple communication channels. Responsibilities include verifying account information, creating service contracts, assisting in system testing, training users, and analyzing trends. You will engage with customers to ensure their needs are met and participate in enhancing workflows and processes.