Top Tech Jobs & Startup Jobs

Leads service and support strategy consulting engagements, analyzing client needs, designing customer journey maps, developing customer-centric solutions, and improving customer engagement and retention. Manages project planning, budgets, execution, and completion while leading, coaching, and mentoring teams. Uses customer data, surveys, analytics, AI collaboration, and digital tools to identify growth opportunities and enhance service delivery.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Supports client financial consulting engagements through financial reporting, statement analysis, budgeting, forecasting, modeling, internal controls, and financial process improvement. Uses AI and digital tools to analyze data, develop insights, modernize business systems, and streamline financial operations. Collaborates with clients and internal teams while building foundational consulting, financial strategy, and client service skills.

Leads strategic contact center transformation initiatives, customer experience improvements, business development, and client engagements. Oversees multiple projects, develops customer value propositions, analyzes customer journeys, optimizes CRM and retention strategies, and applies AI and digital tools to improve service excellence. Builds stakeholder relationships, drives process improvement and experimentation, collaborates across teams, and mentors emerging leaders while maintaining executive-level client relationships.

Lead and manage audit engagements for Banking and Capital Markets, evaluate financial statements and internal controls, coach teams, ensure compliance with GAAP/GAAS, leverage data analysis and AI to improve audit quality, and maintain client relationships and reporting standards.

Implement and optimize Oracle NetSuite finance solutions, serving as a functional lead across full lifecycle implementations. Responsibilities include leading onshore and offshore teams, configuring order-to-cash, purchase-to-pay, account-to-report, Advanced Revenue Management, and SuiteBilling modules, designing customizations, conducting implementation testing, applying SuiteSuccess methodology, and advising clients on finance transformation and accounting processes.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Design and implement secure AWS infrastructure, integrate development, operations, and security practices, automate infrastructure with CloudFormation and Terraform, assess vulnerabilities, manage incident remediation, and deploy scalable CI/CD solutions using Jenkins and GitLab. The role also involves applying cybersecurity tools, troubleshooting security infrastructure, analyzing data, advising clients, and leading others while maintaining professional and technical standards.

Lead cybersecurity risk and compliance engagements, develop and implement compliance strategies, oversee audits, advise on AML/financial-crime controls, coach teams, validate client outcomes, and promote compliance culture across organizations.

Advise clients on state and local income franchise tax matters, interpreting regulations and optimizing tax positions. Lead multistate tax compliance, payroll tax efficiency reviews, reverse audits, and unclaimed property compliance projects. Manage planning, budgeting, execution, and completion while maintaining technical standards. Coach and develop team members, manage client accounts, address conflicts, identify tax opportunities, and promote innovative service delivery.