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Leads payer healthcare data science and operations consulting initiatives, using business analytics to improve payer processes and performance. Manages teams, client relationships, project resources, strategic planning, process optimization, quality standards, and operational transformation. Coaches junior staff, promotes innovative technologies, and identifies opportunities to enhance operational excellence and business outcomes.

Leads complex claims and settlement legal services, providing strategic guidance, compliance support, risk mitigation, and innovative legal solutions. Directs business development, client relationships, policy development, technology adoption, and cross-functional initiatives while mentoring leaders and shaping firm strategy.

Leads consulting engagements implementing Contract Lifecycle Management technology solutions. Analyzes client needs, configures systems, manages implementation timelines, validates outcomes, delivers training, and drives process optimization. Directs and coaches teams, builds stakeholder relationships, supports digital strategy adoption, and applies AI-enabled approaches to improve contract management processes and operational efficiency.

Lead customer experience and contact center transformation projects, strengthen client relationships, mentor junior staff, improve processes, develop omnichannel strategies, and use diagnostic and performance data to guide strategic decisions. The role requires consulting or contact center operations experience and knowledge of CCaaS, AI, automation, customer service measurement, and digital transformation.

Supports payer modernization and health services consulting engagements by analyzing operational challenges, optimizing processes, applying business analytics, engaging stakeholders, implementing quality standards, and guiding transformation initiatives. Develops operational support frameworks, conducts market research, manages change, and advises clients on improving service delivery and business performance while mentoring junior team members.

Leads contract lifecycle management technology projects and client engagements, guiding strategic planning, system configuration, integrations, and AI-enabled contract solutions. Manages teams, coaches staff, develops client recommendations, builds consensus, and drives process optimization and innovation. The role also includes account management, stakeholder communication, governance, and ensuring project quality and client outcomes.

Provides consulting services for contract lifecycle management technology implementations. Analyzes client needs, configures and integrates business applications, develops strategic recommendations, trains clients, and supports software adoption. Guides teams through contract management technology deployments, optimizes processes, applies AI and digital strategies, manages client relationships, and contributes to project delivery and modernization initiatives.

Develop firmware and software solutions using C#.NET, C++, and Python while consulting with clients to improve product development and manufacturing operations. Responsibilities include analyzing needs, optimizing processes, applying lean manufacturing, designing enterprise architectures, integrating systems, conducting code reviews, using CI/CD, debugging, testing, and mentoring junior team members.

Provides electrical engineering and operations consulting for IoT and connected hardware products. Analyzes product development lifecycles, identifies bottlenecks, designs and troubleshoots electronic circuits, applies digital electronics and chip design expertise, and improves speed to market, quality, costs, lean manufacturing, and supply chain integration while managing client relationships.

Leads service and support strategy consulting engagements, analyzing client needs, designing customer journey maps, developing customer-centric solutions, and improving customer engagement and retention. Manages project planning, budgets, execution, and completion while leading, coaching, and mentoring teams. Uses customer data, surveys, analytics, AI collaboration, and digital tools to identify growth opportunities and enhance service delivery.