Complex Claims and Settlement-- Director

Posted 4 Hours Ago
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Washington, DC, USA
Hybrid
155K-410K Annually
Expert/Leader
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Leads complex claims and settlement legal services, providing strategic guidance, compliance support, risk mitigation, and innovative legal solutions. Directs business development, client relationships, policy development, technology adoption, and cross-functional initiatives while mentoring leaders and shaping firm strategy.
Summary Generated by Built In
The Opportunity
As a Complex Claims and Settlement Director, you will provide strategic legal support and advice across various areas of law, confirming compliance and minimizing legal risks for the organization. Within our Risk & Regulatory practice, you will focus on delivering comprehensive legal solutions and guidance to internal stakeholders and clients, collaborating with different teams to drive business objectives.
As a Director, you will set the strategic direction and lead business development efforts, making impactful decisions while overseeing multiple projects. You will play a crucial role in shaping client engagements and mentoring the next generation of leaders. Your role involves maintaining PwC's reputation for quality, integrity, and inclusion, fostering an environment where people and technology thrive together. You will be expected to cultivate potential in others and actively collaborate across the PwC Network, leveraging our collective strength.
In this role, you will develop new ideas and solutions, drive thought leadership, and promote technological advances. You will identify market gaps and convert opportunities into success for the firm, adhering to professional and technical standards and the firm's code of conduct.
Responsibilities
- Providing strategic legal guidance and support to internal stakeholders and clients across various industries
- Collaborating with teams to drive business objectives while minimizing legal risks and confirming compliance with regulations
- Leading the development of innovative legal solutions and structures to address complex claims and settlements
- Promoting technological advances and digital tooling to enhance legal service delivery
- Cultivating potential in others through mentorship and fostering a collaborative environment
- Translating vision into actionable strategies that inspire teams and shape client engagements
- Identifying market gaps and converting opportunities into successful outcomes for the firm
- Developing policies and guidelines that align with professional and technical standards
- Utilizing analytical thinking and systemic approaches to solve legal challenges creatively
- Building and maintaining relationships with clients to support legal managed services initiatives
What You Must Have
- At least a Bachelor's degree
- At least 9 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Business Administration/Management, Computer Science/Information Systems, Cybersecurity, Engineering, Law/Legal Studies, Marketing
- Demonstrating strategic leadership in complex claims and settlements
- Leading business development initiatives within legal managed services
- Cultivating executive-level client relationships and satisfaction
- Translating vision into actionable strategies for growth
- Promoting technological advances in legal and regulatory environments
- Mentoring future leaders in a dynamic, inclusive setting
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Skills Required

  • At least a Bachelor's degree
  • At least 9 years of experience
  • Strategic leadership in complex claims and settlements
  • Leadership of business development initiatives within legal managed services
  • Executive-level client relationship development and satisfaction
  • Ability to translate vision into actionable growth strategies
  • Experience promoting technological advances in legal and regulatory environments
  • Mentoring future leaders in a dynamic, inclusive setting
  • Preferred field of study in accounting, business administration or management, computer science or information systems, cybersecurity, engineering, law or legal studies, or marketing

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Parental & Family Support — Parental and caregiving benefits are described as extensive, with paid leave for all parents, adoption/surrogacy support, backup child/elder care, and nursing‑parent resources. This breadth signals a family‑forward package that supports a wide range of life stages.
  • Healthcare Strength — Health coverage offers multiple medical plan options with pharmacy, One Medical primary care, digital physical therapy, and mental‑health resources such as Headspace, Calm, Talkspace, and EAP. The mix of preventive, primary, and specialty programs suggests strong overall coverage.
  • Retirement Support — Retirement programs include a firm‑funded Wealth Builder plan alongside a 401(k) with company matching, plus financial coaching and a student‑loan paydown program. This dual‑vehicle approach provides baseline employer funding with additional savings support.

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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